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Why does my computer keep freezing?

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Last response: in CPUs
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August 2, 2013 11:12:04 AM

Okay I think I might have a idea why but not positive on it. First I'll tell you my specs (if that matters) but anyways here it is. AMD FX-4300 4 Core 3.8GHz AM3+ Processor, Crucial Ballstix Desktop Memory Kit (8GB, 2x4GB), MSI 970A-G46 AMD 9 Series Motherboard, XFX Radeon HD 7850 Core Edition - 2GB GDDR5, PCI-Express 3.0(x16), WD Black 1TB Desktop Hard Drive, Ultra LSP 750 Watt Power Supply. So now that that is clear this is what's happening (By the way it only happens when I'm gaming so that might help resolve this) Usually the screen just completely freezes and if theres audio playing as well it just stutters until I restart the computer, or sometimes it just blackscreens and restarts itself as if I hit the restart button on the CPU, and the 3rd thing it does is bluescreen (which has happened only twice now). The first one I mentioned happens to often for it to be normal I experience about 20 freezes a day. But today I put the CPU Meter gadget on my screen to see what it would be at if it froze again and this is what got me, 74% CPU Usage and 67% Random Access Memory (RAM), (and to me that seems like a excessively high number and should be no where near that). Also side notes this computer is brand new that I built off of tigerdirect and I've only had it for about two weeks now and still dont have many programs on it searched for malware, nothing came up. So any ideas would be great on how to fix this and yeah. I still think it's the Crucial Ballstix Desktop Memory Kit (2x4GB) but any other ideas would be great.

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August 2, 2013 11:19:01 AM

My first thought was that it was possibly a ram issue as well. Have you run any memory tests? Have a pop over to memtest.org/ to try a few passes of Memtest86+. Let this run for a couple hours and see if you get any problems.

As for your CPU/ram usage that's not surprising depending on everything you are running at the time.
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August 2, 2013 11:30:31 AM

trapper said:
My first thought was that it was possibly a ram issue as well. Have you run any memory tests? Have a pop over to memtest.org/ to try a few passes of Memtest86+. Let this run for a couple hours and see if you get any problems.

As for your CPU/ram usage that's not surprising depending on everything you are running at the time.

Okay I'll definitely try this out so I'll probably message you if anything happens so just keep posted.
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August 2, 2013 11:37:06 AM

trapper said:
My first thought was that it was possibly a ram issue as well. Have you run any memory tests? Have a pop over to memtest.org/ to try a few passes of Memtest86+. Let this run for a couple hours and see if you get any problems.

As for your CPU/ram usage that's not surprising depending on everything you are running at the time.


Okay second question to Memtest86+ what do I download of theirs like Pre builds or what I'm not sure so if you can help me out that would be great!
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August 2, 2013 11:46:42 AM

You'll want to download the Pre-built. If you have a burner and some CDs handy the "Download - Pre-Compiled Bootable ISO (.zip)" is the best way to go. You can do it from a USB key using "Download - Auto-installer for USB Key (Win 9x/2k/xp/7)".
Restart your computer with that disk in your drive and boot from it (change the boot order in your BIOS), it will open itself up and start executing the test.
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August 2, 2013 11:54:20 AM

trapper said:
You'll want to download the Pre-built. If you have a burner and some CDs handy the "Download - Pre-Compiled Bootable ISO (.zip)" is the best way to go. You can do it from a USB key using "Download - Auto-installer for USB Key (Win 9x/2k/xp/7)".
Restart your computer with that disk in your drive and boot from it (change the boot order in your BIOS), it will open itself up and start executing the test.


What if I don't have CDs nor a flashdrive? I just ran the Windows Memory Tool thing that scans nothing came up on that but idk, to me I have a gut feeling it's the ram but have absolutely no idea, I'm not a computer pro so I couldn't tell you. Any ideas on what to do now?
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August 2, 2013 12:00:39 PM

Honestly your best bet is to run out and spend $10 on a cheap USB key to run it. That's the best way of being sure you're running the test properly.

The only other issue I can think of for this is high temps in the CPU or GPU. Have you monitored their temps and not just their usage?
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August 2, 2013 12:04:55 PM

trapper said:
Honestly your best bet is to run out and spend $10 on a cheap USB key to run it. That's the best way of being sure you're running the test properly.

The only other issue I can think of for this is high temps in the CPU or GPU. Have you monitored their temps and not just their usage?


How can I check temp, also what is considered "Over Heating Temperature" like so I can avoid being on long durations or something other then that I honestly don't know either. I opened the panel and it felt a bit warm but not overheating to me so yeah how do I check the temp?
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August 2, 2013 12:24:23 PM

hi
what u're experiencing is all outcome of incorrect overclocking coz when u get an insufficient voltage to cpu it just freeze and get u the blue screen or black screen, since u're not overclocking u may just twiddled with a core center program or likes and if u not, believe me sometimes u do nothing and it just happens
i had the same issues and I donno if its related to mine or not but i had the same blue or black screen or freezing prob it caused by defaulting the bios setting one time and the other time by installing a core center software to control fan speed which it DID overclocked my cpu to 4.7 without my consent, anyway

if u want my opinion its not a hardware problem, update ur bios and install ur OS again win7 or 8 or anything it is
that was what i did to fix it

if it didn't work, underclock ur cpu clock to 3.5 or 3, it was what i did my first freezing problem
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August 2, 2013 12:27:43 PM

william_90 said:
hi
what u're experiencing is all outcome of incorrect overclocking coz when u get an insufficient voltage to cpu it just freeze and get u the blue screen or black screen, since u're not overclocking u may just twiddled with a core center program or likes and if u not, believe me sometimes u do nothing and it just happens
i had the same issues and I donno if its related to mine or not but i had the same blue or black screen or freezing prob it caused by defaulting the bios setting one time and the other time by installing a core center software to control fan speed which it DID overclocked my cpu to 4.7 without my consent, anyway

if u want my opinion its not a hardware problem, update ur bios and install ur OS again win7 or 8 or anything it is
that was what i did to fix it

if it didn't work, underclock ur cpu clock to 3.5 or 3, it was what i did my first freezing problem

How do I edit the "Bios" and I do not have my Win 7 disk anymore.
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August 2, 2013 12:55:22 PM

what options u mind to do first?
underclocking?
if u've a click bios u must simply go to the big square button, OVERCLOCKING and click on cpu core multiplier (one of the first options)
and decrease it to 3 or more steps then click the x button at top right side (quit and save)
run a cpu stress program like occt, download a portable version of it, simply google it, and run it and see if it gives u error in 10 min more or less
if not then its not ur clock who's the problem

if u dont have ur win7 disk i can help u have it, since u've paid once for it i dont see any pirating if u attempt to have it again in a free way
email me and i'll give u the instructions to have it
jfkd@outlook.com


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August 2, 2013 1:33:32 PM

william_90 said:
what options u mind to do first?
underclocking?
if u've a click bios u must simply go to the big square button, OVERCLOCKING and click on cpu core multiplier (one of the first options)
and decrease it to 3 or more steps then click the x button at top right side (quit and save)
run a cpu stress program like occt, download a portable version of it, simply google it, and run it and see if it gives u error in 10 min more or less
if not then its not ur clock who's the problem

if u dont have ur win7 disk i can help u have it, since u've paid once for it i dont see any pirating if u attempt to have it again in a free way
email me and i'll give u the instructions to have it
jfkd@outlook.com




Where do I click bios at to underclock, I would like to know?
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August 2, 2013 2:30:26 PM

underclock is not an option to be clicked on, u lower ur multiplier by some steps and thats underclock

if u can see ur mouse pointer when in BIOS, it means u're using click bios

go to overclock at leftside and find cpu clock, under it there is the multiplier,
just run a test if it keeps freezing after underclocking u just need reinstalling ur OS
also keep that in mind even if underclocking resolved ur problem it'll also lower ur rig's performance, i suggest re-installing ur OS
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August 2, 2013 3:41:18 PM

william_90 said:
http://dc142.4shared.com/img/BTt4UsP2/s7/13e3852fd38/1_...

is it ur bios?
if yes

look at "adjust cpu ratio" click on it and lower the steps



Okay man I figured that out and I took a picture with my phone so this is what it looks like currently, idk how to attatch pictures but i can email it so yeah :/  but everything looked fine on the bios CPU Ratio was at 3.8 Ghz as it should be and my RAM was at 1600MHz like said and i have no idea but I really want to know my problem :(  still got a gut feeling its my ram sadly
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August 2, 2013 6:15:31 PM

hi
i didn't see any pic of urs though i dont need it
for bringing bios just hit delete after ur mobo logo appears anyway

look there's two possible explanation here, whether its ur hardware which can be fixed by u taking it somewhere to repair or just RMF? it
or its a software problem which by doing what i say here, it will get rid of

if u need a serious help, u've to catch me online with the ID i gave u
otherwise just try underclock a bit if it didn't work, then re-install ur OS which again need some more details and etc
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