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Laptop will not connect to wifi

Tags:
  • Laptops
  • Connection
  • WiFi
Last response: in Laptop Tech Support
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August 2, 2013 11:36:30 AM

Hi, i have recently bought a second hand laptop and done it up. I have formatted the disk and re-installed windows 7. However it does not want to connect to the wifi! For secure networks it doesn't ask for the password and for insecure it just doesn't work! The connection works fine via Ethernet cable, any suggestions? Thanks,
Jake

More about : laptop connect wifi

August 2, 2013 11:50:21 AM

whats is your wifi chip ? or model off laptop
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August 2, 2013 11:51:20 AM

GeekThief said:
whats is your wifi chip ? or model off laptop


The laptop is an acer aspire 7736G if that helps, not sure how to find the wifi chip!
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August 2, 2013 12:05:10 PM

open the "Start Menu" and right click on "Computer" you will get a drop down menu. in this drop down menu if you click on "Manage" it will open a new window call "Computer Management"

In this new winodw on the left side near the top you will see some "System Tools" if you click on "Device Manager" it will list all the decives in your laptop inlcuding network devices. which you will find about half way down the list under "Network Adapters"

hopefully will tell you what your Wireless chip is :) 
also some acer laptop have Acer eNet Manger installed. if you have this on your laptop uninstall it.
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August 2, 2013 12:37:48 PM

GeekThief said:
open the "Start Menu" and right click on "Computer" you will get a drop down menu. in this drop down menu if you click on "Manage" it will open a new window call "Computer Management"

In this new winodw on the left side near the top you will see some "System Tools" if you click on "Device Manager" it will list all the decives in your laptop inlcuding network devices. which you will find about half way down the list under "Network Adapters"

hopefully will tell you what your Wireless chip is :) 
also some acer laptop have Acer eNet Manger installed. if you have this on your laptop uninstall it.


It says 'Intel (R)WiFi link 5300 AGN'
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Best solution

August 2, 2013 12:49:54 PM

try downloading the lastest intel wireless drivers from the intel web site here and save them on your laptop. uninstall the wireless drivers on your laptop and restart the laptop. once restarted install the drivers you just downloaded.

https://downloadcenter.intel.com/SearchResult.aspx?lang...
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August 2, 2013 2:01:12 PM

ok have downloaded it an nothing changed! I downloaded the manual diagnostics tool as well and it came back saying the association test has failed, any idea how to fix this?
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August 2, 2013 2:14:14 PM

i'm sry but i'm out off idea's if a fresh install with lastest drivers doesn't work then the wifi chip might be faulty :'( 
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August 2, 2013 2:29:35 PM

GeekThief said:
i'm sry but i'm out off idea's if a fresh install with lastest drivers doesn't work then the wifi chip might be faulty :'( 


Ahh noo! :( 
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