Sign in with
Sign up | Sign in
Your question
Solved

Asus GTX 670 DC2 Warranty

Tags:
  • Asus
  • Gtx
  • Heatsinks
  • Graphics
Last response: in Graphics & Displays
Share
August 3, 2013 1:49:26 PM

Does Asus void the warranty if the heatsink is removed and replaced by a full coverage water block?

I've read the Warranty terms and it's ambiguous at best. Any person with direct experience with Asus?

http://support.asus.com/warranty.aspx?SLanguage=en&p=9&...

Thanks

More about : asus gtx 670 dc2 warranty

Best solution

a b Ĉ ASUS
August 3, 2013 1:56:24 PM

as long as you dont damage your card from a waterblock, there is no problem with removing the heatsink
Share
August 3, 2013 1:57:07 PM

i don't know for GPU but i had 3 motherboards RMA without any troubles with them (even with custom glued fans on 1)

FYI: P4P800 E-DLX and 2 Rampage Formula (400$ board so maybe better suport)
m
0
l
August 3, 2013 1:58:37 PM

RussK1 said:
Does Asus void the warranty if the heatsink is removed and replaced by a full coverage water block?

I've read the Warranty terms and it's ambiguous at best. Any person with direct experience with Asus?

http://support.asus.com/warranty.aspx?SLanguage=en&p=9&...

Thanks


Exclusions from this Limited Warranty Service

Asus does not warrant uninterrupted or error-free operation of this product. Any technical or other support provided for the product under warranty, such as assistance via telephone with “how-to” questions and those regarding product setup and information will be provided without warranties of any kind. The warranty only covers failures or malfunctions occurred during the warranty period and in normal use conditions, as well as for any material or workmanship defect. The warranty will not apply if:

a: the product has been tampered, repaired and/or modified by non-authorized personnel;

By removing the heatsink the product has been tampered with and therefore it falls under that category. The warranty is void unless you have been authorized to work on it by Asus.

If you would like further information call Asus customer service. 1 (877) 339-2787
m
0
l
August 3, 2013 2:40:46 PM

TheBigTroll said:
as long as you dont damage your card from a waterblock, there is no problem with removing the heatsink


That's the conclusion I've came to. Some of the members on OC.net have said Asus doesn't have a problem with it being how adding a water block is actually extending the life of the product. BUT the warranty explanation is written in a way that it's left to their discretion and reasonably so... I guess inevitably, it lies upon the person who receives the product and what type of day they are having.
m
0
l
a b Ĉ ASUS
August 3, 2013 2:58:33 PM

as long as the card is not damaged due to the fact that you screwed up with the waterblock installation or that you have water damage, asus wont really care.

also note, i dont really see a point of putting a waterblock on a 670. it wont overclock any better to begin with due to the voltage limit and the carditself doesnt kick a lot of heat
m
0
l
August 3, 2013 3:10:02 PM

TheBigTroll said:
as long as the card is not damaged due to the fact that you screwed up with the waterblock installation or that you have water damage, asus wont really care.

also note, i dont really see a point of putting a waterblock on a 670. it wont overclock any better to begin with due to the voltage limit and the carditself doesnt kick a lot of heat


Voltage can be modified. I did it on my previous 680 TOP's (which a fellow Toms member has one that runs stable 1328/7010MHz) and I've done it with my now current Gigabyte 780 WF3 (Gigabyte by default locks the voltage to 1.182v). The mod allows 1.215v which is plenty for 1200MHz most of the time even with cards with ASIC sub 70%.


For some reason the 670's do have a history of running hotter than the 680 and are notorious for throttling.
m
0
l
a b Ĉ ASUS
August 3, 2013 3:56:20 PM

that doesnt seem to be the case for me. i am running the windforce 3x 670 and at max clockspeed and max modded voltage, my temps are still 70c at the most.
m
0
l
August 3, 2013 5:15:53 PM

TheBigTroll said:
that doesnt seem to be the case for me. i am running the windforce 3x 670 and at max clockspeed and max modded voltage, my temps are still 70c at the most.


Varies of course: case, air flow, efficiency of chip and cooler...
m
0
l
!