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Fresh install of Windows 7, internet is painfully slow

Last response: in Windows 7
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August 4, 2013 1:09:23 AM

I replaced my old hard drive with an SSD and did a fresh install of Windows 7. Initially, my internet would go up to .75 Mbps, but has since gone as high as 2 Mbps, which is still dreadful for watching videos. The internet goes at a normal speed in safe mode.

Now here is where I tell you that I don't know a ton about computers. I know enough to change out a hard drive. I got all the appropriate drivers from HP for my computer hardware, unless I missed something. So it is very possible that it's an error of inexperience of which I'm unaware.

Does anyone have suggestions that I could try? Or should I just pay the $10 for a new recovery disc from HP and see if it resolves that way?
August 4, 2013 1:27:44 AM

Did you install any antivirus or windows updates?

Can you do a reinstall and only install browser + LAN drivers and test your speeds then? The speeds being fine in Safe mode points to a driver/software issue IMO
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August 4, 2013 9:22:16 AM

I have avast installed, but the problem existed before I installed it. I actually did do a reinstall of Windows and only loaded the LAN drivers. Sorry I didn't mention that I tried that already. It's been a couple of weeks since I reinstalled Windows and started having the problem. I just haven't been able to give it anymore attention until now.
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August 4, 2013 10:29:47 AM

Avast gas a known issue with slowing down web speeds with their web shield. Disabling that should increase speeds. I run Avast myself an this occurred multiple times on different systems all running Avast.

If LAN drivers + OS (without updates) still had bad speeds then check your router/modem as well.
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August 4, 2013 12:55:55 PM

I just disabled Avast's webshield and restarted my computer. It's still slow. The internet still works fine on my husband's computer, our phones, tablets, and streaming media boxes, so I don't think it's the modem or router. I have also plugged directly into the modem, and it's still slow.
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August 4, 2013 4:00:04 PM

daehnolem said:
I just disabled Avast's webshield and restarted my computer. It's still slow. The internet still works fine on my husband's computer, our phones, tablets, and streaming media boxes, so I don't think it's the modem or router. I have also plugged directly into the modem, and it's still slow.


I'm at a lost then. If it's not OS or driver issue, then its likely a hardware issue with the Ethernet chip or port.
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