Sign in with
Sign up | Sign in
Your question
Solved

Ridiculous ping changes?

Tags:
  • Talktalk
  • Internet
Last response: in General Connectivity
Share
August 4, 2013 3:59:32 AM

Hi guys.

I'm currently signed up to a TalkTalk 38Mbps fibre optic internet plan. With this I've been getting an average of around 5 ping from the Kent area to London, 12 ping to Paris, 23 to Germany, 72 to NY, etc.

However recently, ping has shot up randomly from 5 (London) to 23. This might not seem like anything to worry about, but I'm an avid online FPS gamer, so ping is very important to me. My download speed has almost halfed itself too (whereas before I'd get 37.5/38, now I get about 20.5mbps).

Is there any way to fix this issue? It isn't my computer (that I'm aware of). I'm not on WiFi (although the WiFi connection has been dropping recently around my house). I haven't downloaded anything malicious. I'm 99% sure that I am not virused. The internet was fine last night (23:00 BST - GMT+1), now (12:00 BST - GMT+1) it's gone kapoot.

Any advice or ideas would be greatly appreciated. Thanks.

More about : ridiculous ping

August 4, 2013 4:12:34 AM

I'd guess that it's a failure on your ISP's part or the network; someone put a digger through the wrong piece of conduit.

Give it a day or two.
m
0
l
August 4, 2013 5:31:53 AM

So there's nothing I could try in the meantime? :/ 
m
0
l
Related resources
August 4, 2013 6:45:11 AM

Well, what kind of ping do you get if you ping your router? Should be significantly under 1ms.

Try pinging using the command line instead of web tools.
m
0
l
August 4, 2013 7:08:55 AM



This is what I'm getting. Would it perhaps shed any light on the situation?
m
0
l

Best solution

August 4, 2013 7:23:56 AM

You didn't need to black out the ip of the router (assuming thats what you did.) as it is local only. No one can access it outside of your network.
Looks like it is an ISP issue if you are getting <1ms local ping. In my area, sudden drops of speed and heightened ping are common. Just have to be patient. From my experience, it could be resolved anywhere between a couple minutes and a month.
Share
August 4, 2013 10:23:52 PM

Yeah, if you can ping the router fine then there's something wrong between it and the rest of the internet, likely in a fiber duct underground.
m
0
l
August 11, 2013 5:35:14 PM

Someone Somewhere said:
Yeah, if you can ping the router fine then there's something wrong between it and the rest of the internet, likely in a fiber duct underground.



Hi. It's been over a week and my ping hasn't been getting any better, although my speed has evened out to around 30Mbps.
Should I start taking the issue up with my ISP? Or should I try to find a new ISP altogether?
m
0
l
August 11, 2013 10:19:05 PM

Phone/email your ISP. They may have done something stupid and not noticed or similar.

It depends on how the network is set up and where the fault is, but changing ISPs isn't necessarily going to fix it.
m
0
l
!