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OEM Motherboard and New GPU Problem

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August 4, 2013 11:12:39 PM

I created a thread on another forum earlier today about an issue I'm having with a new graphics card and power supply I'm trying to install in a prebuilt HP Desktop. (Model H8-1234)

The graphics card is a Gigabyte 760 GTX - http://www.newegg.com/Product/Product.aspx?Item=N82E168...

The power supply is 600W and my system does not seem to have an issue with the PSU as it boots up using the old AMD HD 7450 that came with the PC. The 760 however causes my system to freeze at the HP splash screen with an unresponsive keyboard.

Anyway in the other thread it was suggested that my motherboard may be having an issue with the card. The h8-1234 has an Angelica2 micro atx motherboard.

Here is a link to it - http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en...

Is it possible that my motherboard is the issue here? I cannot seem to find any BIOS 'enable legacy support' options.



a b ) Power supply
a b V Motherboard
a b U Graphics card
August 4, 2013 11:15:37 PM

nicdcab said:
I created on another forum earlier today about an issue I'm having with a new graphics card and power supply I'm trying to install in a prebuilt HP Desktop. (Model H8-1234)

The graphics card is a Gigabyte 760 GTX - http://www.newegg.com/Product/Product.aspx?Item=N82E168...

The power supply is 600W and my system does not seem to have an issue with the PSU as it boots up using the old AMD HD 7450 that came with the PC. The 760 however causes my system to freeze at the HP splash screen with an unresponsive keyboard.

Anyway in the other thread it was suggested that my motherboard may be having an issue with the card. The h8-1234 has an Angelica2 micro atx motherboard.

Here is a link to it - http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en...

Is it possible that my motherboard is the issue here? I cannot seem to find any BIOS 'enable legacy support' options.





did you try the card on another pc ? try it and see ...
a b V Motherboard
August 4, 2013 11:16:23 PM

You might be having driver issues, try using the old card and reinstalling windows, then pop in the 760 and install the right driver.
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a b ) Power supply
a b V Motherboard
a b U Graphics card
August 4, 2013 11:18:37 PM

Maygentria said:
You might be having driver issues, try using the old card and reinstalling windows, then pop in the 760 and install the right driver.


+1

you need to uninstall the old driver

or format and install windows again ..

Best solution

August 5, 2013 3:01:13 AM
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Hello, I had/have the exact same problem as you. I have a GTX 770, and I tried to use it with my custom prebuilt motherboard and it froze on startup splash. I tried updating the bios, but to no avail. I tried the card in my friends custom built system and it surprisingly worked. Right now, I'm ordering a new motherboard. You'l probably have to do the same.
!