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Windows 8 Install Issues/Hardware Issue

Last response: in Windows 8
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August 5, 2013 5:33:57 AM

Im having a few problems installing windows 8 on a new build pc.

The specs are:


    AMD FX-8350
    Gigabyte GA-990FXA-UD3
    XFX DD Radeon HD 7870 Tahiti LE
    120GB Samsung 840 SSD
    3TB Seagate Barracuda
    8GB Corsair Vengence 1600mhz Ram (2x4gb)
    750W Corsair PSU
    OS: Windows 8 Pro 64 bit


I have put the system together and attempted to install Windows 8 but am having random system crashes. It starts up but the crashes are random. I have once managed to install Windows 8 but it crashed whilst updating and then needed repairing, which also failed.

Things I have tried:


    Bios says CPU is not overheating (45 degrees max)
    I have tried with only one stick of ram in (slot 3)
    Tried without the 3tb drive attached


Things to note:


    The memory is in slot 3 as the Artic A30 cooler overhangs slots 1 and 2
    Motherboard has no VGA output so I cant try without the graphics card in


Any suggestions on what to try next or do i have some faulty hardware?
August 5, 2013 6:03:57 AM

You say you have 2 sticks of memory but are only trying 1? Try using both sticks and stick them in the appropriate slots (you will most likely have 4 slots that are color coded, stick the memory in slots that are the same color).

Are you sure everything is set to stock in the BIOS? (Nothing overclocked)

Have you checked for a BIOS update for your motherboard?
August 5, 2013 6:38:37 AM

no nothing is overclocked

I am only trying one stick as a precaution in case 1 of the 2 sticks was faulty. I get the same errors (crashing/restarting) using 1 or 2 sticks. The Ram is installed in slots 1 and 3 now. Same problem.

The UEFI DualBIOS is version FC which is the one it came with and also appears to be the latest version on the gigabyte website
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a b * Windows 8
August 5, 2013 8:43:23 AM

How exactly does the system crash? Blue screen? Sudden restart? Complete freeze without restarting?
August 5, 2013 8:49:56 AM

The_Prophecy said:
How exactly does the system crash? Blue screen? Sudden restart? Complete freeze without restarting?


its usually freezes but occassionally it restarts with no bluescreen/error message
August 6, 2013 6:41:53 AM

I would download a copy of MemTest86, burn it to a CD and boot from that to test your memory. Start with both sticks in and let it run for several hours. If it shows errors then test one stick at a time.
August 6, 2013 10:16:29 AM

Another thing to check is the voltages for your ram in the bios. If its set to auto, I would manually key in the voltage that is recommended by the manufacturer.
a b * Windows 8
August 6, 2013 1:44:42 PM

You may also want to disable automatic restart on error. Right click in the lower left corner where you would launch the Start Screen and select System from the menu of administrative tools, then select Advanced System Settings from the left pane, then select the Settings button in the category Startup and Recovery under the Advanced tab. Uncheck the box for Automatically Restart under the System Failure category and select OK. When the system next fails, the blue screen will stay up until you manually shut the system down, allowing you time to record the specific error code which may help guide you in diagnosing the error.

You can also disable Automatic restart from the Startup Settings menu as outlined here.
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