New rig crashes a lot

nomercyz

Honorable
Aug 5, 2013
4
0
10,510
Hello.
I purchased some new parts some weeks ago. After I set everything up I had many problems with the computer. I would get blue screens after some time in prime95 and the bios would freeze.

Anyway, after the first day I didn't bother to test it with prime95 and have had no problems with it at all until today. I was playing BF3 when suddenly the whole computer froze and I had to restart it. This happened several times with the same game after that. Now I knew that I had not played very intensive games on my PC ever since I bought the new parts so I remembered the problem I had with prime95 and thought it must be because of all the load. But I know that the temperature of the processor never reaches 60 C so I thought I might test the ram.

I booted memtest86+ and got many of errors. Then I tested both RAM sticks individually and in different slots and got many errors. The thing is that I don't believe that both RAM sticks could be damaged so I looked through my BIOS and remembered that I had turned on fast boot several days earlier. So I turned it of and voila, no hangups and even OCCP which would make the computer hang up in under a minute worked without a problem.

I tested Prime95 again and it worked a bit longer than usual before the computer crashed. But this time I got a BSOD instead with the error CLOCK_WATCHDOG_TIMEOUT. I did some researching and found out that you usually get this error when you overclock your CPU. The thing is that I've not overclocked anything and yet I still get this error. I tested with Memtest86+ again and still got the same errors. I don't know if it's the motherboard, the CPU or the memory which is faulty.

My system:
New components
Intel i7 4770K

Asrock Z87 Extreme4

Corsair Vengeance Low Profile DDR3 PC12800/1600MHz CL10 2x8GB (CML16GX3M2A1600C10)

Samsung 840 250GB SSD

Seagate Barracuda 64MB 3TB

Antec Kühler H2O 620 V4

Old components:
Zotac GTX 560Ti OC

2x 640 GB Western Digital Harddrives

Fractal Design Tesla 650W

Windows 8 64-bit

 

nomercyz

Honorable
Aug 5, 2013
4
0
10,510

You seem to have gotten the chipset wrong. I have the z87 chipset and I've already updated to the latest BIOS. But thanks for trying to help.



I dont think that the problem is power saving mode because the system only crashes when I put it under load.
Thanks for telling me about the HDD but I got that when I only could use 2 TB of it until I formatted it with GPT.

It must be the RAM then. It seems strange that both RAM modules are faulty especially because they are brand new. How could the RAM modules work normally until you put them under load? I do play a lot of other games too like CS:GO and Borderlines 2 and Saints Row 3 but I've never had this problem. I only get it when I play BF3 or start Prime 95. Anyway I don't have any other RAM to test the computer with since this is my first DDR3 build sp I will try to return them to the store.
Thanks for helping.
 

nomercyz

Honorable
Aug 5, 2013
4
0
10,510


Yes, the DRAM is under XMP, but no, the additional voltage did not help. Still got the same BSOD.
 

nomercyz

Honorable
Aug 5, 2013
4
0
10,510
I think that the problem is solved now. I updated the BIOS to a new version and then tested memtest86+ without a single error. Usually I would get errors in under a minute. I am testing with prime95 now and will report back on the progress.

I had actually already updated the BIOS to a new version but it seems that they released an even newer version even though it dose not state to fix RAM problems.

Update: I have been running prime95 for an hour without a problem which means my computer is fixed. Thanks everyone who tried to help.