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Vertical Line/Solid Color Crash Radeon HD 7870

Last response: in Graphics & Displays
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August 5, 2013 3:17:30 PM

I recently upgraded my gaming desktop with more RAM, a better CPU and a new graphics card. ever since the new hardware was installed, I've had an issue with my PC crashing with either a solid random color or a solid color with black vertical lines through the screen. This crash happens primarily when playing a game (any graphical setting) or watching Netflix. it will also happen if the computer is left alone idling for too long. I can leave the computer on with no programs running and it will still crash.
My specs are:
operating System: MS Windows 7 Home Premium 64-bit SP1
CPU: AMD FX 8350 eight-core 4.0 Ghz
RAM: 16.0 GB Dual-Channel DDR3 @ 722MHz G.skill (all are the same type
Motherboard: ASUSTeK COMPUTER INC. M5A97 (AM3r2)
Graphics: AMD XFX Radeon HD 7870
Power Supply: 550W Rosewill 80 plus bronze
My main question is, what is causing this? Ive heard it could be a faulty card, not enough wattage, or overheating.

More about : vertical line solid color crash radeon 7870

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August 5, 2013 3:43:24 PM

ok this could be a driver issue, grab driver fusion and the latest amd beta driver 13.8

uninstall current driver and do not restart.
run driver fusion and clean amd driver then restart.
install latest driver as custom and only install display and hdmi drivers.

see if this helps.
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August 5, 2013 7:58:57 PM

Nope, it did not help. i was playing LoL and the comp still crashed
but before that there was flashes on the screen throughout the game.
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August 6, 2013 1:17:17 AM

Do you have a spare psu that you can try, is the one you have old?

Also grab hwmonitor and check your temperatures and post them.
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August 6, 2013 9:22:57 AM

no its old. about three years. i will get a new one in the mail soon with i higher watage so i can test it then.
alright here are some readings:
Idle:
CPU: 21 C
MB: 29
GPU: 42
Borderlands 2
CPU: 27 C
MB: 29
GPU: 63 C
Metro 2033
CPU: 27 C
MB: 29 C
GPU: 69 C
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August 6, 2013 9:43:06 AM

temps look reasonable, little high during 2033 at 69 but nothing major.
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August 8, 2013 9:58:33 PM

mauller07 said:
Do you have a spare psu that you can try, is the one you have old?


Just put in a new 750 w Rosewill power supply. the computer just crashed while I was watching Youtube.
Does this mean i have a faulty card?
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August 9, 2013 1:43:54 AM

Try one stick of ram at a time, then pair up each stick for 8GB of ram and see how it goes, just to check the ram, also make sure it is clean of dust.
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November 24, 2013 5:12:20 PM

I am having the same issue. Did anything end up working?
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November 24, 2013 5:16:29 PM

mike fez said:
I am having the same issue. Did anything end up working?


faulty GPU. sent mine in through RMA and got another one that worked perfectly
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