First i'd check for viruses and do a system cleanup either using the Windows cleanup or CCleaner which is really good & defrag your hard drive if you haven't already done this.
Thank you. Windows cleanup has been replaced by FixIt (or so Microsoft told me) and I did run that. No change there. I run CCleaner regularly and have done it a lot over the last week. No change there. If I defrag will it cause any issues with any files, etc? And I don' know how to check for viruses. Is there an easy way to do this?