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APU update not working need help NOW!!!!!

So i have just recently built this new computer, and I used AMD's new Richlands A10 APU, MSI's FM2-A75MA-E35 motherboard, a 480 PSU, and a 2TB harddrive.

so I downloaded and installed all of the motherboard's driver, and then went to install the display driver for the apu, I used AMD's newest catalyst installer (AMD Catalyst 13.6 Beta 2) because it was the only installer that it could recognize the it was the new apu. I then install the driver and everything else that it comes with. then a message pop up saying that the computer needs to reboot to finish the installation. then when the starting windows showed, it took longer than usual and then a blank screen shows.
I restart the computer then it says that either windows has failed to start or that windows is not responding. I need help NOW!!!!!!!!!
10 answers Last reply Best Answer
More about apu update working
  1. Have you tried starting windows in safe mode? it sounds like a corrupt driver installation. I recommend the 13.4 driver. You can get it here:
    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx
  2. expl0itfinder said:
    Have you tried starting windows in safe mode? it sounds like a corrupt driver installation. I recommend the 13.4 driver. You can get it here:
    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx


    Like start the computer in safe mode and install the 13.4 driver in safe mode? because I did that and a message said that it failed to load detection driver.
  3. Best answer
    Rafael Oliveira said:
    expl0itfinder said:
    Have you tried starting windows in safe mode? it sounds like a corrupt driver installation. I recommend the 13.4 driver. You can get it here:
    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx


    Like start the computer in safe mode and install the 13.4 driver in safe mode? because I did that and a message said that it failed to load detection driver.


    Yes. Make sure you download it on a different computer first, and then put it on a thumb drive, and install it from there. If the issue persists, try installing this first:
    http://www.microsoft.com/en-us/download/confirmation.aspx?id=5582
  4. expl0itfinder said:
    Rafael Oliveira said:
    expl0itfinder said:
    Have you tried starting windows in safe mode? it sounds like a corrupt driver installation. I recommend the 13.4 driver. You can get it here:
    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx


    Like start the computer in safe mode and install the 13.4 driver in safe mode? because I did that and a message said that it failed to load detection driver.


    Yes. Make sure you download it on a different computer first, and then put it on a thumb drive, and install it from there. If the issue persists, try installing this first:
    http://www.microsoft.com/en-us/download/confirmation.aspx?id=5582


    I did what you said and the message still said that it failed to load detection driver.
  5. Hmm. Have you tried update the motherboard BIOS? I believe the BIOS that is loaded with the motherboard does not support Richland.
  6. IT WORKED!!!!When to make sure it actually worked, I went to device manager-display adapters-AMD Radeon HD 8670D. I then updated the driver. But there is a black box around the screen that is annoying. I right-clicked the desktop and went to screen resolution but the resolution is at its highest.HELP!!
  7. Rafael Oliveira said:
    IT WORKED!!!!When to make sure it actually worked, I went to device manager-display adapters-AMD Radeon HD 8670D. I then updated the driver. But there is a black box around the screen that is annoying. I right-clicked the desktop and went to screen resolution but the resolution is at its highest.HELP!!


    What kind of connection are you using for your monitor?
  8. HDMI
  9. Rafael Oliveira said:
    HDMI


    That may be the issue. Try something like VGA, or preferably, DVI.
  10. Thanks alot man
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