PSU ruining my card? Possibly along with everything else? HELP =(
Tags:
- Crash
- Power Surge
- Benchmark
- Performance Power
- FPS
-
Graphics
Last response: in Graphics & Displays
Ryan Frechette
August 6, 2013 7:27:55 AM
I have a 60hz monitor so my max FPS is only 60FPS. I was playing HMA and my game crashed now I'm only able to get 30 FPS. I restarted my computer and did a benchmark and it still only got 30 FPS. I checked Nvidia Experience to see if it recommended lower settings and it actually recommended I turn everything to ultra. I have a 4670k along with a z87 Asrock extreme 6, running a GTX 760 4GB card. I have been playing Assassin's Creed 3 at 60 FPS with no drops in FPS. Hitman Absolution was playing 60 FPS with no drop in FPS ever since I built the computer, now it crashed and it will not even pass 40 FPS. What happened? Am I looking at possible hardware damage or is this a software malfunction within the game that can be fixed by re-installing or installing some sort of fix?
Now I would also like to point out I have an old PSU. I believe it's over 5 years old and to my knowledge it is producing more heat than it should be, when I leave the computer off overnight it will run the following morning for several hours without producing as much heat. My computer has been locking up and freezing on, then Windows will crash and the computer will ask me if I want to end task/force close on Microsoft Windows, this ultimately leads to a hard reboot and slow startup times. I have done a little research and I believe this is connected to the PSU not being able to supply enough power.
So what I feel has happened is this, I entered a scene in Hitman Absolution where rain was falling from the sky and the rain caused a drop in my FPS. Considering all the individual rain drops I could see how this would put a high load on my GPU, the fan increased its' RPMs to try and compensate for the heat. The PSU being on for several hours had start to become faulty and the overdraw caused the game/card to crash. Now when I load Hitman, any scene with rain is now covered with graphical errors, it appears as if the textures are no longer wrapped to their surfaces, I will post an image.
Now I have also read that a faulty PSU can cause damage to the motherboard and the CPU. How can I diagnose the state of my CPU and mobo? I recently purchased GPU/CPU/RAM/MOBO, and I'm about to purchase a PSU/SSD/RAM this week. I would like to verify that my CPU/MOBO are still operating at full capacity while I am still in the time left of my return policy. Purchasing core components before purchasing the PSU was a huge mistake and I regret it dearly, how can I can about diagnosing the quality of my core components?
Also interesting to note, not the 12v but one of the other voltages was fluctuating when I looked at in the BIOS. When I ran EVGA precision alongside Heaven Benchmark, the card would hit a spot in the benchmark where there was a heavy load, the temps would rise past 80 degrees Celsius and the core clock would actually drop to about 900. As the temps increased the core clock would drop hand-in-hand. To my untrained eye I feel as though my card has been damaged via the PSU, how can I detect permanent damage to my GPU and my other core components? Also interesting to note, when the computer is off several hours, it will not pass 70 degrees Celcius under a heavy load.
I was very particular when I purchased this card, I purchased the card based on the cost-to-performance ratio and I am not receiving my proper performance. In Heaven Benchmark the GTX 760 cards will score around 1400 but several nights ago I ran the test and only scored 800, the following day after my PSU had cooled off and my computer had been off I scored a 1091. Why the such drastic change in performance? Is this related to the PSU burning out capacitors on my video card? My gut tells me the PSU damaged the card which now causes the drastic change in performance but my impatience tells me to narrow down the issue before I ship my card all the way across the country and wait several days/weeks to receive a new one, but on the flip side to that I only have 5 days before my return policy expires. Any and all quick help will be greatly appreciated.
*PhysX is also enabled in Nvidia control panel but shows up unchecked in GPU-Z, I disabled the auto feature from utilizing my onboard graphics from my CPU as well. Could this be tied into my issue? Sorry for all the info but I wanted to be as detailed as I could to ensure an accurate response.
Here are some pictures to go along with the description of my issues.
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My average FPS is now only 32. I previously scored results exactly the same as these before the game crashed. I think the crashing is irrelevant to the game as I believe it would of happened in any game I been playing that moment when the PSU pushed the video card over the edge or vice verse.
Thank you in advance for all your help, I will refrain from playing any games and putting a further load on my rig until I have narrowed down the problem.
I can be reached quickly via skype, my username is Hydrochetta. Whatever info is provided via skype I will post on this thread for anyone else having similar issues.
Now I would also like to point out I have an old PSU. I believe it's over 5 years old and to my knowledge it is producing more heat than it should be, when I leave the computer off overnight it will run the following morning for several hours without producing as much heat. My computer has been locking up and freezing on, then Windows will crash and the computer will ask me if I want to end task/force close on Microsoft Windows, this ultimately leads to a hard reboot and slow startup times. I have done a little research and I believe this is connected to the PSU not being able to supply enough power.
So what I feel has happened is this, I entered a scene in Hitman Absolution where rain was falling from the sky and the rain caused a drop in my FPS. Considering all the individual rain drops I could see how this would put a high load on my GPU, the fan increased its' RPMs to try and compensate for the heat. The PSU being on for several hours had start to become faulty and the overdraw caused the game/card to crash. Now when I load Hitman, any scene with rain is now covered with graphical errors, it appears as if the textures are no longer wrapped to their surfaces, I will post an image.
Now I have also read that a faulty PSU can cause damage to the motherboard and the CPU. How can I diagnose the state of my CPU and mobo? I recently purchased GPU/CPU/RAM/MOBO, and I'm about to purchase a PSU/SSD/RAM this week. I would like to verify that my CPU/MOBO are still operating at full capacity while I am still in the time left of my return policy. Purchasing core components before purchasing the PSU was a huge mistake and I regret it dearly, how can I can about diagnosing the quality of my core components?
Also interesting to note, not the 12v but one of the other voltages was fluctuating when I looked at in the BIOS. When I ran EVGA precision alongside Heaven Benchmark, the card would hit a spot in the benchmark where there was a heavy load, the temps would rise past 80 degrees Celsius and the core clock would actually drop to about 900. As the temps increased the core clock would drop hand-in-hand. To my untrained eye I feel as though my card has been damaged via the PSU, how can I detect permanent damage to my GPU and my other core components? Also interesting to note, when the computer is off several hours, it will not pass 70 degrees Celcius under a heavy load.
I was very particular when I purchased this card, I purchased the card based on the cost-to-performance ratio and I am not receiving my proper performance. In Heaven Benchmark the GTX 760 cards will score around 1400 but several nights ago I ran the test and only scored 800, the following day after my PSU had cooled off and my computer had been off I scored a 1091. Why the such drastic change in performance? Is this related to the PSU burning out capacitors on my video card? My gut tells me the PSU damaged the card which now causes the drastic change in performance but my impatience tells me to narrow down the issue before I ship my card all the way across the country and wait several days/weeks to receive a new one, but on the flip side to that I only have 5 days before my return policy expires. Any and all quick help will be greatly appreciated.
*PhysX is also enabled in Nvidia control panel but shows up unchecked in GPU-Z, I disabled the auto feature from utilizing my onboard graphics from my CPU as well. Could this be tied into my issue? Sorry for all the info but I wanted to be as detailed as I could to ensure an accurate response.
Here are some pictures to go along with the description of my issues.




My average FPS is now only 32. I previously scored results exactly the same as these before the game crashed. I think the crashing is irrelevant to the game as I believe it would of happened in any game I been playing that moment when the PSU pushed the video card over the edge or vice verse.
Thank you in advance for all your help, I will refrain from playing any games and putting a further load on my rig until I have narrowed down the problem.
I can be reached quickly via skype, my username is Hydrochetta. Whatever info is provided via skype I will post on this thread for anyone else having similar issues.
More about : psu ruining card possibly
Christian Angelo
August 6, 2013 7:41:35 AM
Ryan Frechette
August 6, 2013 11:41:51 AM
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Christian Angelo
August 6, 2013 12:01:11 PM
And there is your problem! No name brand, old and only 18 Amps!!!! You're lucky it runs!
Here's a graphics card list and the psu minimums that are generally recommended http://forum-en.msi.com/faq/article/power-requirements-...
As you can see to be safe you need 500w and 30A on 12v rail to be running a 760.
Trusting that your friend has enough juice to run it, I would just launch some games and see what the results are. Because unfortunately at this point, it's possible you might have damaged the card, depending on how long you were running it with the psu.
I'd buy yourself a nice quality 500w psu like this: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
As soon as you can
Here's a graphics card list and the psu minimums that are generally recommended http://forum-en.msi.com/faq/article/power-requirements-...
As you can see to be safe you need 500w and 30A on 12v rail to be running a 760.
Trusting that your friend has enough juice to run it, I would just launch some games and see what the results are. Because unfortunately at this point, it's possible you might have damaged the card, depending on how long you were running it with the psu.
I'd buy yourself a nice quality 500w psu like this: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
As soon as you can
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Ryan Frechette
August 6, 2013 12:04:28 PM
Christian Angelo
August 6, 2013 12:14:36 PM
If it fails I would consider swapping for a new one. But the dilemma is that you're putting it into a different system with different drivers so things might get a little wonky if you don't clear his drivers out completely and use yours...unless he has the same card, and running the same OS as you.
It would be ideal if you could just use his psu on your system instead, to alleviate any driver juggling.
It would be ideal if you could just use his psu on your system instead, to alleviate any driver juggling.
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Ryan Frechette
August 6, 2013 12:29:48 PM
He is currently running the same Nvidia driver. Is the nvidia driver specific to the card or is it universal? He currently runs a 1000w PSU with a GTX 580. He does a lot of video editing and high-end gaming. So as far as the computer being able to handle my card I have high hopes it will perform nicely within his machine as long as their is no hardware damage within the card itself.
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Christian Angelo
August 6, 2013 1:11:38 PM
Ryan Frechette
August 7, 2013 12:54:38 PM
Ran the card today in my friend's rig. It ran beautifully. Now that I know the card is fine and still performs I am now drawing my attention towards the PSU. Upon putting my computer back together I investigated the ATX 12v power connector. I noticed the connector coming from the PSU actually looked a little black. The picture does not do justice to what I can see in person when I am holding the cable. The casing around two pins on the left side (1 top, 1 bottom) appears to be dark, almost black as if there was a short and the plastic got burnt by electricity. Would my computer even boot if the motherboard was damaged in this area? I am now afraid that even if I do replace the PSU, the motherboard 12v connector might have been damaged and the problem will still persist.
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Christian Angelo
August 7, 2013 1:06:45 PM
Ryan Frechette said:
Ran the card today in my friend's rig. It ran beautifully. Now that I know the card is fine and still performs I am now drawing my attention towards the PSU. Upon putting my computer back together I investigated the ATX 12v power connector. I noticed the connector coming from the PSU actually looked a little black. The picture does not do justice to what I can see in person when I am holding the cable. The casing around two pins on the left side (1 top, 1 bottom) appears to be dark, almost black as if there was a short and the plastic got burnt by electricity. Would my computer even boot if the motherboard was damaged in this area? I am now afraid that even if I do replace the PSU, the motherboard 12v connector might have been damaged and the problem will still persist.You would have smelled it if it burned up, and your motherboard would either power cycle or not boot at all.
I still recommend buying a new powersupply OR before you do that, you can do what I said before and try his psu on your motherboard/system
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Ryan Frechette
August 14, 2013 7:41:50 AM
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