WBR-2310 D-Link Router // Unable to connect to internet

Hi folks,

As stated in the title, I have a D-Link WBR-2310 Router.

My Modem is a Thompson - model DCM476

I run Windows 7.

I have exhausted every possible option I could find online, and I haven't been able to get an internet signal when connected to my router.

I have followed the steps meticulously, in regards to turning the modem off, and the router. I've tried resetting the router, and still no results.

I haven't used the modem in a while, but it was kept in safe storage. It worked on a previous computer I had, as I was using it to network to my PS3, which I am trying to do now, with no success.

I don't know what else to do, as I know virtually nothing about changing settings in Windows, etc. I can't get the Router to be recognized by my computer, so I'm at a complete loss.

If more information is needed, please let me know. I don't know what else to say currently. Please help, before I pull out what hair I have left!
6 answers Last reply Best Answer
More about wbr 2310 link router unable connect internet
  1. Hi, Try firstly connecting to the Internet directly through the modem, just to make sure that the Internet connection does work.
    If not working, contact the ISP for support.
    If working, post back.
  2. My internet does work, sorry, I guess I should have mentioned that. I've tested all my ethernet cables as well, and they're all functioning.
  3. What type of Internet connection is required by the ISP (pppoe, static ip...)?
  4. I don't understand your question. I have cable internet, if that was what you were asking.
  5. Still looking for help to sort this out, if anyone has the time!
  6. Best answer
    When connecting to the Internet, even if directly through a modem you have to setup the connection, depending on the ISP erquirements. Some providers require an user and a password, for others is through a static IP.
    I think you should ask your ISP to provide support for setting up the connection.
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