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Mail (32 bit) won't let me add any users...HELP

Last response: in Windows 7
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August 7, 2013 2:09:31 PM

Hi guys, first time on the forums and the first time trying to install an OS on a laptop with 2 separate hard drives.

What I have here is an HP Elitebook 8770w with 2 hard drives. First hard drive is named "blank" with only about 100GB worth of storage, and the second hard drive is named "New Volume" with about 600 GB of storage. Now the workstation already came with Windows 7 on the "blank" hard drive, but it happens that there isn't enough space for the workstation to function. So I ended up getting another copy of Windows 7 and installed it on the "New Volume" hard drive. After installing the new copy of 7 on "New Volume", I went back and formatted "blank" hard drive thinking that the old OS was going to be deleted. But apparently, formatting the "blank" hard drive didn't remove the OS. So now whenever I reboot or start up the workstation, the Boot Mgr screen shows up and lets me choose between the 2 OS programs. Now, I know which OS is the correct one, but does anyone know how to get rid of the other OS choice or identify where the original OS program is hiding, so I may delete it?

Thanks in advance.

More about : mail bit add users

August 7, 2013 2:30:22 PM

EDIT-- Still having issues....

It's been solved, sorry about wasting space!

Best solution

a c 389 $ Windows 7
August 7, 2013 2:30:55 PM
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What happened was that you installed the new OS on the new drive, with the original drive installed. And so the boot information is on the same System Reserved partition as the original. And it now give you a theoretical choice.
When you formatted the old C, the System Reserved partition still exists.

1. How is 100GB on the original drive too small? Some reasonable data management, and that would work.

Overall solution?
Remove the 100GB drive.
Install Windows fresh on the 600GB drive
Verify that the 600 is first and only in boot order
Reinstall the 100 and remove ALL partitions and format the whole thing into one.
August 8, 2013 7:25:55 AM

USAFRet said:
What happened was that you installed the new OS on the new drive, with the original drive installed. And so the boot information is on the same System Reserved partition as the original. And it now give you a theoretical choice.
When you formatted the old C, the System Reserved partition still exists.

1. How is 100GB on the original drive too small? Some reasonable data management, and that would work.

Overall solution?
Remove the 100GB drive.
Install Windows fresh on the 600GB drive
Verify that the 600 is first and only in boot order
Reinstall the 100 and remove ALL partitions and format the whole thing into one.


Thanks for the feedback USAFRet. The last thing I wanted to do was open up the workstation and start moving hardware around, but that does sound logical and neat. Fortunately, I solved this by going into the msconfig -> Boot tab -> and just removed the blank drive. After that, once I reboot the computer, the Boot Mgr dialog hasn't come back up since.
Unfortunately, I may have a registry error, because when I try to access the Mail (32 bit) in the control panel, and click on "E-mail Account...", nothing happens, no error code, nothing. When I try to add a profile an error message displays "There was an error accessing your system registry", any insight as to what this may be? Missing driver? Need to reconfigure the registry? Not much of an IT person, but if there are solid concrete instructions, that would be helpful, thanks.
!