"Installed Memory (RAM): 8.00 GB (3.96 Usable)"

TSBGD

Honorable
Jun 12, 2013
32
0
10,530
Hi

I bought a new ram 2x4 (http://www.amazon.com/gp/product/B004CRSM4I), installed it running at 1600 . the problem is that when i go to computer>Properties it tells me:

Installed Memory (RAM): 8.00 GB (3.96 Usable)

CPUz Recognize the 8 Gigs

They are in the correct order as mentioned in the motherboard manual :
[____] [1st Stick] [____] [2nd Stick]

Tried to re-seat them but the problem remain

i have 64 bit windows

FX-8350
GTX 770
990fx Asrock extreme 3 http://www.amazon.com/gp/product/B005POPQZA

i just updated my bios to version 1.50 (latest for my motherboard) and the problem remain

any help is appreciated
 
Solution

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+1 - Yes, try the memory remapping feature in the BIOS. Also try to uncheck Max memory limit in the BIOS (msconfig>Boot>Advanced options>uncheck MaxMeM - this is for XP, similar way for Vista, win 7 and maybe win 8). Hope that helps.

Legohouse

Honorable
May 13, 2013
1,019
0
11,960

___________________________________________________________________________________
+1 - Yes, try the memory remapping feature in the BIOS. Also try to uncheck Max memory limit in the BIOS (msconfig>Boot>Advanced options>uncheck MaxMeM - this is for XP, similar way for Vista, win 7 and maybe win 8). Hope that helps.
 
Solution