Sign in with
Sign up | Sign in
Your question
Solved

BSOD while installing first graphics card

Last response: in Graphics & Displays
Share
August 8, 2013 5:41:01 AM

Hi guys

I've been searching for the past week for an answer but can't seem to find a specific solution that fits the problem I'm having.

I want to connect my PC to my TV but the TV only has a HDMI port (no VGA), so I bought a new graphics card with HDMI slot (NVIDIA/ASUS GeForce EN210). I put this in the PCI slot then installed the drivers from the accompanying Drivers CD and everything seemed to work fine until after about 5 minutes I got BSOD. This happened every time I tried again using both HDMI and VGA on the new graphics card.

I was also getting a lsass.exe error at the same time, so I took the decision to format using Windows XP. I took out the graphics card and reverted to using the VGA port on the motherboard. During the format I got a message saying that driver.cab could not install.

Following the format and still using the motherboard VGA port everything was working fine, so I’ve installed antivirus software and a firewall and have been able to use the machine as you would normally.

Thinking everything was sorted I tried re-installing the graphics card but this time it wouldn’t even complete the drivers installation before BSOD. I tried downloading the up to date drivers but again BSOD before installation was complete.

I’ve tried booting in safe mode and installing the drivers but the installation wouldn’t complete, although it didn’t BSOD.

There are no drivers listed in add/remove programs so I don't think it's that. I can only think that this is either a RAM or PSU issue but obviously I don’t want to buy new without being certain.

Thanks for looking.
a c 199 U Graphics card
August 8, 2013 5:50:42 AM

Please provide your full system specs, including brand and model (not just wattage) of the PSU.
m
0
l
August 8, 2013 11:58:09 AM

Onus said:
Please provide your full system specs, including brand and model (not just wattage) of the PSU.


I'm really unsure how to determine the PSU - I think it would be: ISO-400PP 4

Operating System: Windows XP Professional 32-bit SP3
CPU: Intel Pentium 4 640
Prescott 90nm Technology
RAM: 2.00GB Single-Channel DDR2 @ 332MHz (5-5-5-15)
Motherboard: DIXONSXP RC4107MA-RS2H (Socket 775) 40 °C
Graphics: Standard Monitor (1024x768@1Hz)
Hard Drives: 75GB Western Digital WDC WD800BB-00JHC0 (ATA) 27 °C
Optical Drives: IDE-DVD DVDRW8801
Audio: No audio card detected
m
0
l
Related resources
a c 118 U Graphics card
August 10, 2013 11:55:28 AM

samgaunt said:
Can anyone help?


Hi - Onus suspects the PSU and he's probably correct. Please open up the case and
look at the label affixed to the side of the PSU. Then post the readings here. You may
also find the brand/model of the PSU there.
m
0
l
August 10, 2013 12:20:52 PM

toyftw said:
samgaunt said:
Can anyone help?


Hi - Onus suspects the PSU and he's probably correct. Please open up the case and
look at the label affixed to the side of the PSU. Then post the readings here. You may
also find the brand/model of the PSU there.


Hi guys - I've taken a photo of the side of the PSU

m
0
l
a c 199 U Graphics card
August 10, 2013 2:29:59 PM

While it is possible you got a bad card, as little power as it needs, after seeing that label I do suspect the PSU. To have a -5V rail indicates it is absolutely ancient, as that rail hasn't been needed for years. That means that capacitor aging has probably reduced the capacity of that PSU, and/or its output filtering is no longer sufficient causing it to put out enough ripple to be unstable.
As old as your system is, your motherboard may have some dead capacitors on it as well; check for any that are bulging or leaking. Google "bad capacitors" for some images, and note that this is what may have happened in your PSU as well.
You don't need high wattage (a good 300W PSU would easily handle that system), but the power your system gets does need to be clean. A new PSU with that low wattage should not be very expensive, <$40 even for a good one like an 80+ Bronze Seasonic. From the 230V input label, clearly Newegg links aren't going to help you. Please post a website where you can shop, and we'll suggest something.
m
0
l
a c 118 U Graphics card
August 10, 2013 3:19:38 PM

samgaunt said:
toyftw said:
samgaunt said:
Can anyone help?


Hi - Onus suspects the PSU and he's probably correct. Please open up the case and
look at the label affixed to the side of the PSU. Then post the readings here. You may
also find the brand/model of the PSU there.


Hi guys - I've taken a photo of the side of the PSU



Hi - Agree with Onus assessment above, but would add there's only 15amps
available on the +12v rail. It is not advisable to add a discrete GPU to
a system with so few +12v amps.

m
0
l
August 11, 2013 7:55:42 AM

Onus said:
While it is possible you got a bad card, as little power as it needs, after seeing that label I do suspect the PSU. To have a -5V rail indicates it is absolutely ancient, as that rail hasn't been needed for years. That means that capacitor aging has probably reduced the capacity of that PSU, and/or its output filtering is no longer sufficient causing it to put out enough ripple to be unstable.
As old as your system is, your motherboard may have some dead capacitors on it as well; check for any that are bulging or leaking. Google "bad capacitors" for some images, and note that this is what may have happened in your PSU as well.
You don't need high wattage (a good 300W PSU would easily handle that system), but the power your system gets does need to be clean. A new PSU with that low wattage should not be very expensive, <$40 even for a good one like an 80+ Bronze Seasonic. From the 230V input label, clearly Newegg links aren't going to help you. Please post a website where you can shop, and we'll suggest something.


Thanks for your help - I usually buy from www.cclonline.com

Ideally I'd prefer a silent one for under £40
m
0
l
August 12, 2013 12:49:08 AM

Onus said:
If you'd like to install a stronger graphics card some day, get this Seasonic-built 450W XFX: http://www.cclonline.com/product/55411/P1-450S-XXB9/Pow... which is within your budget.
Another excellent choice, which despite lower wattage can handle any graphics card with a SINGLE six-pin PCIe connector is this 380W Antec Earthwatts: http://www.cclonline.com/product/80277/0-761345-27384-8...


Thank you very much for your help - I've gone with the Seasonic one, so I'll update the thread when I've tested it.
m
0
l
a c 199 U Graphics card
August 12, 2013 10:13:40 AM

Hopefully that will fix it. If it doesn't, you may have gotten a bad card, but you will not have wasted your money on a better PSU; it will support future upgrades, and contribute to the overall long term stability and health of your system.
m
0
l
August 19, 2013 11:52:33 AM

Onus said:
Hopefully that will fix it. If it doesn't, you may have gotten a bad card, but you will not have wasted your money on a better PSU; it will support future upgrades, and contribute to the overall long term stability and health of your system.


Hello again

So my PSU came and I've installed it, the graphics card and the drivers from the NVIDIA website - works fine for 10-20 mins or so but then I'm back to BSOD

Do you think it's a bad card or should I upgrade other hardware?
m
0
l

Best solution

a c 199 U Graphics card
August 19, 2013 12:22:26 PM

Test your RAM with memtest as well.
Share
September 19, 2013 5:01:00 AM

Onus said:
Test your RAM with memtest as well.


Sorry for the delayed reply - I tested the RAM and detected a fault, so I've taken one of the sticks out and hey presto it's working almost perfectly.

Thank you for your help - hopefully I won't need any more!
m
0
l
a c 199 U Graphics card
September 19, 2013 7:47:26 AM

A lot of RAM has a "limited lifetime" warranty, so you may be able to exchange it with the manufacturer.
m
0
l
!