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My computer randomly freezing and locking up, Please help!

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August 8, 2013 8:40:22 AM

My pc recently started having freezing issues. The pc is new (4-5 months old) yet im finding out of nowhere my windows bar and desktop will freeze up but other programs sometimes work. For example if it were to happen if I moused over the widows button it wouldn't light up and wont respond to clicks, same usually goes for the desktop and the icons on it. On the flip side if I was running a game like say dota or something I wouldn't notice a problem even if freeze's were occurring and my game would work fine. Additionally the only thing that seems to fix it is if I press ctl-alt-del and bring up task manager, that somehow remedies the freezes for about five mins or permanently in some cases.

Another thing that has happened in the same time frame that im pretty sure is related is my pc seems to randomly go back on its own. For example if I opened chrome and went to a webpage after a random short period of time my pc will take me back to my homepage, this also happens with other things like say if I went into control panel and clicked something it would go back to the first page I opened. The funny thing is, this is also randomly sometimes fixed by opening the task manager.

I think its also worth noting that I had a game crashing that said it was due to memory issues, at first i thought it was just the game having a weird issue but recently wow crashed on me and also had something about memory in the error message so maybe that has something to do with it?

Since this has started happening I purchased a new hard drive and did a clean install of windows but I've already had a few freezes since then so I doubt it has to do with software.

Im running widows vista 32 bit with an amd fx 8350 processor, 8g's of ram and a radeon 7950 card.

Any help would be greatly appreciated!
August 8, 2013 8:47:47 AM

If your memory is 2x4 try it with 1 stick in at a time. 32bit OS can't really use all 8 anyway. That's where I would start
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August 8, 2013 9:23:27 AM

huchman said:
If your memory is 2x4 try it with 1 stick in at a time. 32bit OS can't really use all 8 anyway. That's where I would start


I will try that when I get back from work. Do you think upgrading to widows 7 64 bit would help?
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August 8, 2013 10:57:28 AM

Brandon5609 said:
huchman said:
If your memory is 2x4 try it with 1 stick in at a time. 32bit OS can't really use all 8 anyway. That's where I would start


I will try that when I get back from work. Do you think upgrading to widows 7 64 bit would help?



Personally your description sounds either like your mouse button (say you have a 'thumbs' buttons on the mouse) is stuck that it constantly is making 'inputs' to the computer of 'back' (lower thumb button) and freaking Windows out. Also the same problem with the LEFT ARROW key being constantly 'stuck' will cause this. Both cases a simple mouse / keyboard swap out resolved the issue. I would test this first because install W7 (see below) won't fix a 'broken hardware' issue ever.

Either case you won't get optimal use of your system, as x32 OSes maximum can address only 3GB of RAM, you have 5GB wasted. Vista was a dog, and YES W7 would be a big improvement but you can't "upgrade" x32 to x64, it requires a CLEAN install, period. I would wipe the drive clean (use DBAN) then install W7 x64 clean, then get the latest drivers, then try the games.
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August 8, 2013 7:00:57 PM

Tom Tancredi said:
Brandon5609 said:
huchman said:
If your memory is 2x4 try it with 1 stick in at a time. 32bit OS can't really use all 8 anyway. That's where I would start


I will try that when I get back from work. Do you think upgrading to widows 7 64 bit would help?



Personally your description sounds either like your mouse button (say you have a 'thumbs' buttons on the mouse) is stuck that it constantly is making 'inputs' to the computer of 'back' (lower thumb button) and freaking Windows out. Also the same problem with the LEFT ARROW key being constantly 'stuck' will cause this. Both cases a simple mouse / keyboard swap out resolved the issue. I would test this first because install W7 (see below) won't fix a 'broken hardware' issue ever.

Either case you won't get optimal use of your system, as x32 OSes maximum can address only 3GB of RAM, you have 5GB wasted. Vista was a dog, and YES W7 would be a big improvement but you can't "upgrade" x32 to x64, it requires a CLEAN install, period. I would wipe the drive clean (use DBAN) then install W7 x64 clean, then get the latest drivers, then try the games.


You nailed it, the back button on my mouse went around the same time that the problem started occurring but I never thought that a mouse could cause windows to freeze so naturally I assumed it was hardware or software. Im picking up windows 7 64 bit like you suggested so I can get the most out of my pc as well.

Thank you very much for this response, you probably saved me weeks of stress and effort messing around trying to fix this problem as well as wasting 5g's of ram by not having the proper version of windows. Thanks again and cheers!
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