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iPod touch disabled, don't know how to fix

Last response: in Other Consumer Electronics
August 8, 2013 3:05:22 PM

I have an old ipod touch, i think its 2nd gen. screen says iPod is disabled, connect to itunes. but when i connect to itunes, i get an error that says itunes cannot connect because the ipod is locked with a passcode, even though i cant enter a passcode. I tried a hard reboot where i pressed home and power for 10 seconds until the apple logo appeared, but that didnt do anything, it just brings me back to the ipod is disabled screen

Best solution

August 9, 2013 12:38:22 PM
You basically boot the device into recovery mode then connect it.
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