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iPod touch disabled, don't know how to fix

  • iTunes
  • iPod Touch
  • Connection
  • How To
  • iPod
Last response: in Other Consumer Electronics
August 8, 2013 3:05:22 PM

I have an old ipod touch, i think its 2nd gen. screen says iPod is disabled, connect to itunes. but when i connect to itunes, i get an error that says itunes cannot connect because the ipod is locked with a passcode, even though i cant enter a passcode. I tried a hard reboot where i pressed home and power for 10 seconds until the apple logo appeared, but that didnt do anything, it just brings me back to the ipod is disabled screen

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