DVD drive detected but won't detect DVDs?

Shadowblade2652

Honorable
Nov 20, 2012
1,409
0
11,660
So i've been using my computer, and I wanted to install windows 7 since I had a disk, but the computer won't detect my dvd. It detects my drive, as it will boot a Ubuntu CD, but will not detect a DVD. is there a way for me to still use it? I can't figure out how to take the damn thing out of the case, so for now im stuck with this one. I have a dell inspiron 530s, and the dvd drive is some basic stuff that came with the case. How can i fix it?