Need help with computer that keeps crashing

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M

Mfrns

Honorable
Aug 9, 2013
2
0
10,510
I have a 2 yr old system that has been frequently crashing and or freezing up on me. I have mem86 test and burn in stress test to see if I can make it happen but I cannot. It seems to happen when the computer will sit idle for a few hours , then when i return, it will freeze up with no cursor or keyboard response, I then have to physically pull the plug to get it to shut down. I had a blue screen this morning also after it sat idle for a while, but I couldnt read what it said to see what the error was. I have updated all the drivers to the latest versions and also flashed the bios, but the problem is still happening.If it makes any difference I am running 4 monitors on this system, I use it as my work computer.. Any help steering me to solve this problem would be appreciated.. Thanks, Mike

The system I am running is :
Intel core I7 950 3.06 ghz
16gb ddr3 1600 corsair
asus p6x58d premium motherboard
corsair 750w power supply
128 gb Plextor SSD
600 gb WD HD
Dual Palit GTS450 1 gb video cards
Win 7 pro
 
Solution
A
How long between occurances? Maybe try removing 1 gfx card and see if you can reproduce the problem.

If your away from your computer for a while then you could setup a sleep timer to prevent the issue.

Also a defrag might be worth a shot. Vague problems like these are always difficult to solve. If you can get some kind of error code from the bluescreen it could be helpfull.

Best of luck!
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A

AlexCooper92

Honorable
May 1, 2012
16
0
10,520
How long between occurances? Maybe try removing 1 gfx card and see if you can reproduce the problem.

If your away from your computer for a while then you could setup a sleep timer to prevent the issue.

Also a defrag might be worth a shot. Vague problems like these are always difficult to solve. If you can get some kind of error code from the bluescreen it could be helpfull.

Best of luck!
 
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Solution
M

Mfrns

Honorable
Aug 9, 2013
2
0
10,510
It is sporadic on the occurrences, could be once a day, sometimes every 3 days. It seems as though it always happens after the screen saver was on. The problem was happening last week, and I thought the problem was due to power setting, so I have them set to never sleep. But obviously that hasn't solved it. Just a little more info, the problem has been going on sporadically for some time. Over the course of last week, I have replaced the SSD drive, bought new ram, updated all the drivers and bios to latest ones. I I installed bluescreenview, in the properties of the dump file it says this one was caused by dxgkrnl.sys . I rarely get the blue screen, it mostly just freezes and I cannot even start it back up, it will just sit at the windows startup screen, although I can boot it to safe mode. If i leave the computer off for a while them come back it seems to start up...
 
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