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Windows 7 Freezes randomly loops sound EDIT now restarts randomly also

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  • Boot
  • Software
  • Windows 7
  • Gigabyte
  • Operating Systems
Last response: in Windows 7
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August 10, 2013 10:03:06 AM

Windows 7 64 bit Freezes randomly and I am forced to restart with the reset button or holding down power, happens while watching youtube videos on the web and while playing games, this computer is new from newegg open box, and I was wondering what part could be causing the problem because I want to just replace that, here is my PC specs:
Processor: AMD FX-6300 3.5GHz ... Upgraded to AMD FX 6350 3.9 GHZ
GPU: NVIDIA Geforce GTX 650 1GB (Brand Gigabyte)
RAM: 8GB DDR3 1333 (Tested no Errors found)
PSU: 300W ** Upgraded to 500W Evga PSU Error still occurs. **
Motherboard: GIGABYTE GA-78LMT-S2 **Switched motherboards to ASUS M5A 78L-M LX PLUS** Error still occurs ;; Switched motherboards to Gigabyte GA-990FXA-UD3 to support the amd fx 6350
please help me this my first gaming computer, also I have updated all the drivers and windows updates.
Also to add on it hasn't frozen yet when I'm on my desktop or web browsing except when I was watching a video on youtube it froze.
HDD: 932GB Western Digital WDC WD10EZEX-22RKKA0 ATA Device (SATA) (Tested no problems found.)

More about : windows freezes randomly loops sound edit restarts randomly

August 10, 2013 10:43:47 AM

did you try updating drivers and/or bios(if it needs it)

its a freeze, but no blue screen right?

also do windows updates and update all your video related things like drivers and adobe flash

maybe check the tesk manager and see if it's sucking a crazy amount of resources for odd reasons
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a c 204 $ Windows 7
August 10, 2013 11:29:02 AM

use this to read the minidump files http://www.resplendence.com/whocrashed and i would test the graphic card in another system shee also need a 400 psu with a 6 pins connector and you have a 300 watts one in your system .
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August 10, 2013 11:41:23 AM

scout_03 said:
use this to read the minidump files http://www.resplendence.com/whocrashed and i would test the graphic card in another system shee also need a 400 psu with a 6 pins connector and you have a 300 watts one in your system .


does windows 7 do a minidump for a shutdown like that? i thought that was just a blue screen thing?
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a c 204 $ Windows 7
August 10, 2013 11:45:35 AM

it could if the system record it .
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August 10, 2013 9:04:10 PM

I updated all drivers not BIOS not sure how to do that exactly and so if I replace the PSU with a 500w and get a new graphics card will it be fixed? Note this is a new computer
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August 11, 2013 10:43:26 AM

well, bios may not always be the problem but often an update can fix certain issues (which may cause blue screens)

just read and follow the directions if you want to do it (and don't turn off the power during)
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August 11, 2013 1:08:36 PM

My BIOS is up to date I looked up how to do it yesterday, so what could be the problem now because the bios is fully updated.
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a c 204 $ Windows 7
August 11, 2013 7:27:20 PM

try it with one stick of ram but i suspect that your psu is not powerfull enough for all the parts in the system ,could be someone else confirm this .
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August 12, 2013 11:20:34 AM

Well I am going to upgrade my PSU to 500w I will tell you when I do that if it works...
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a c 204 $ Windows 7
August 12, 2013 11:21:52 AM

that could solve your issue .
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August 13, 2013 9:52:14 AM

I looked in my event viewer and the main thing that pops up is Processor 0 through 5 in the event viewer are exposing 2 in idle state what exactly does this mean and should I do... I think that may be the problem, source is Kernel- ...
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August 13, 2013 10:09:14 AM

scout_03 said:
that could solve your issue .

and I used the who crashed download and only one crash was in my dump file this is the information it told me on it, althought I have had to restart my computer many times now not just once. I don't think a higher PSU will fix my problem .. :o 
anyways this is what it said:
On Sat 8/10/2013 8:37:48 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081013-20202-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADE0C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C878F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


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August 13, 2013 10:24:55 AM

if its a thermal issue then maybe your cpu cooler isnt on right? or the case fans arent spinning properly? or maybe your gpu is throwing out a ton of heat and the case fans can't keep up? (i think the cpu cooler would be more likely)

or, as it says in the end, it might be a driver problem
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August 13, 2013 10:29:39 AM

mc962 said:
if its a thermal issue then maybe your cpu cooler isnt on right? or the case fans arent spinning properly? or maybe your gpu is throwing out a ton of heat and the case fans can't keep up? (i think the cpu cooler would be more likely)

or, as it says in the end, it might be a driver problem

The fan looks like its spinning properly on core temp my processors are all 14 degrees C, I don't think its a heat problem, but i'm not sure..

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August 13, 2013 11:09:31 AM

maybe download another program to be sure. maybe some other part is overheating which messes with the system (like if the video card or hard drive was overheating)

although i feel like that temperature is wrong, as it seems unlikely that the processor temperature will be below room temperature (around 20-25 degrees C) without some strangely awesome cooling
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August 13, 2013 11:53:36 PM

scout_03 said:
see this and made the test http://www.sevenforums.com/bsod-help-support/251637-bso...

You want me to do all these tests? Could be my mother board not supporting my cpu that well it supports it but only through an update, Time to look at my CPU temp with that program and GPU i'll tell you what it says.
ALSO I AM WONDERING every time I crash in the event viewer it says system crashed than above it, it says processor 0 than another event processor 1 than another event etc says 2 idle state
Example: Processor 2 in group 0 exposes the following:

2 idle state(s)
5 performance state(s)
0 throttle state(s)
and the event source is Kernel-Processor-Power please help me I think my mother board is giving not enough power to my CPU
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a c 204 $ Windows 7
August 14, 2013 7:41:24 PM

the psu is the one who give the power to all the system and if the cpu do not receive enough power to work it will report error .
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August 15, 2013 12:12:21 PM

scout_03 said:
the psu is the one who give the power to all the system and if the cpu do not receive enough power to work it will report error .

Will 450W be enough to power my whole system while playing games or will I still get this error from Kernel?
because everytime I freeze in the Event viewer that is the thing that comes up everytime
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August 26, 2013 10:59:48 AM

Well i'm going to be buying a new psu although today while playing a game I got bluescreened, not sure if i up the voltage on the cpu in bios if it will help
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a c 204 $ Windows 7
August 26, 2013 5:16:30 PM

we will see when you get it .
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September 21, 2013 9:11:55 PM

I got a new 500w Evga PSU the same problem occurs just the same way, I have a new motherboard i'm going to be putting in it soon, never taken out a mother board or put one in though so hopefully this goes fine, i'm just waiting to put in the new motherboard until I get a wriststrap and some rubbing alchohol to clean cpu
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September 22, 2013 8:55:29 PM

Lemme guess, HDMI or Displayport cable, and/or HDTV Monitor?

Try switching to either a normal computer monitor and/or a DVI cable or older revision of HDMI like v1 or 1.1. I had the same problem, I used an HDMI v4 with an HDTV and the signals mixed due to improper shielding in the cable because of heat. Thus causing the freeze with sound loop. Went to a v1 HDMI and it was fixed.
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September 28, 2013 11:32:34 AM

travazf said:
Windows 7 64 bit Freezes randomly and I am forced to restart with the reset button or holding down power, happens while watching youtube videos on the web and while playing games, this computer is new from newegg open box, and I was wondering what part could be causing the problem because I want to just replace that, here is my PC specs:
Processor: AMD FX-6300 3.5GHz
GPU: NVIDIA Geforce GTX 650 1GB (Brand Gigabyte)
RAM: 8GB DDR3 1333
PSU: 300W ** Upgraded to 500W Evga PSU Error still occurs. **
Motherboard: GIGABYTE GA-78LMT-S2
please help me this my first gaming computer, also I have updated all the drivers and windows updates.
Also to add on it hasn't frozen yet when I'm on my desktop or web browsing except when I was watching a video on youtube it froze.


darkspartenwarrior said:
Lemme guess, HDMI or Displayport cable, and/or HDTV Monitor?

Try switching to either a normal computer monitor and/or a DVI cable or older revision of HDMI like v1 or 1.1. I had the same problem, I used an HDMI v4 with an HDTV and the signals mixed due to improper shielding in the cable because of heat. Thus causing the freeze with sound loop. Went to a v1 HDMI and it was fixed.


Well I'm using a VGA cable to connect to an old Dell monitor. And I made the motherboard switch somehow I'm not really sure how I did it because i've never done anything like that but now i'm out a fan because it didn't fit and i'm not sure if the issue is fixed but i'm going to test,
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September 29, 2013 5:34:18 PM

Tested hard drive and ram no issues found. What is a good program to test GPU and CPU for problems? Although i'm starting to think its my cpu
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October 2, 2013 8:00:03 PM

scout_03 said:
you could try this http://www.ocbase.com/ the free one for personnal use .


Tested CPU first time it canceled because it said error in 3m and 02 seconds, second time computer froze on it like and looped sound as usual so i'm assuming that means its the CPU so i'm buying the AMD-fx 6350 now, i'll check this thread if you reply and when I get my new CPU going to be awhile because i'm broke now, i'll reply if my computer is working when i get install new cpu later
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October 3, 2013 4:27:11 PM

So I just used who crashed because I froze as usual, but than got bluescreened and on who crashed it said that
On Thu 10/3/2013 11:14:14 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x8262)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 327.23
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 327.23
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 327.23 , NVIDIA Corporation).
Google query: NVIDIA Corporation KMODE_EXCEPTION_NOT_HANDLED
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a c 204 $ Windows 7
October 3, 2013 6:18:33 PM

then you have a issue with the nividia driver ,the other thing did you oveclock and if the answer is yes then the overclock is to high lower it .
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October 4, 2013 3:42:58 PM

scout_03 said:
then you have a issue with the nividia driver ,the other thing did you oveclock and if the answer is yes then the overclock is to high lower it .


I didn't over clock it but OCCT is reading it as 3.8 ghz even though its supposed to be at 3.5 ghz
and I did what people said to fix that nvidia issue but the regular freezing and looping sound issue is still happening and in the bios it says 3500 mhz so ye
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a c 204 $ Windows 7
October 4, 2013 7:46:57 PM

when you have made the switch from the old motherboard to the new one did you made a full reinstall of the os on the hdd with the driver for all the new parts of the system .
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October 4, 2013 8:09:38 PM

scout_03 said:
when you have made the switch from the old motherboard to the new one did you made a full reinstall of the os on the hdd with the driver for all the new parts of the system .


At first I didn't because windows booted up instantly but than, when I froze I decided I should reinstall windows so yes I have reinstalled windows on my new motherboard. :o 
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a c 204 $ Windows 7
October 6, 2013 6:23:23 PM

do you still hve that old GIGABYTE GA-78LMT-S2 so we could check the bios number it need the f5 to work with your cpu ans the asus need the bios 1201 version for the cpu to work and if it made the same thing in both motherboard iwould check the cpu power settings in the bios .
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October 16, 2013 9:09:32 PM

scout_03 said:
do you still hve that old GIGABYTE GA-78LMT-S2 so we could check the bios number it need the f5 to work with your cpu ans the asus need the bios 1201 version for the cpu to work and if it made the same thing in both motherboard iwould check the cpu power settings in the bios .


i'm on version 1302 of ASUS mobo bios and i dunno the gigabyte ga mobo one anymore
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a c 204 $ Windows 7
October 18, 2013 8:37:17 AM

then it look like you could have cpu issue check around if someone could test it for your .
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October 22, 2013 7:57:29 PM

scout_03 said:
then it look like you could have cpu issue check around if someone could test it for your .


Well time to save up for a new CPU, .. :(  do you think my 500w PSU can handle a amd - fx 8320
and one more case fan
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a c 204 $ Windows 7
October 24, 2013 5:40:06 PM

before you get a new one that fx6300 is still under warranty try the rma , yes tht fx8320 should but ake note off all the other parts that are in the system .
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January 31, 2014 10:05:32 PM

scout_03 said:
before you get a new one that fx6300 is still under warranty try the rma , yes tht fx8320 should but ake note off all the other parts that are in the system .


Well I replaced the CPU to amd fx 6350 and got a new motherboard to support the cpu and it still doesn't work now its even worse it still freezes randomly fully and I have to restart it, but now to add on this happens most of the time it just randomly restarts itself.. here is cpu-z everything isn't right in here and idk how to fix it http://valid.canardpc.com/awjnwg
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a c 204 $ Windows 7
February 3, 2014 6:08:37 PM

since you almost got new parts i would check that gtx 650 in another system .
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