Can you return a card after a little over a month??

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opponentmule2

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Jun 7, 2013
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I ordered my Gigabyte GTX 770 in June from Newegg.

I game with a 144hz monitor, so even though it does give good performance, i'm just not quite satisfied with the performance of the card.

I just recently saw this amazing deal for a 7990
http://www.newegg.com/Product/Product.aspx?Item=N82E16814131483
Which is 590$ for an amazing card + 8 games i want! (The micro stuttering is fixed with their recent 13.8 driver)

I was wondering could i possibly return my card for a refund? I understand that the newegg RMA is only 30 days, however, i know that some companies are more lenient and let you return it if you're unhappy with the product.

Also, do i need to contact Gigbyte or Newegg in this case?

 
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DarkSable

DarkSable

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First of all, the micro stuttering isn't completely fixed with 13.8, it's just less of a problem now. Do you honestly want all eight of those games? That would be rare. :p

Why in the world would you be asking us if you can return the thing, though? Since, like you said, Newegg's RMA period is only 30 days, you should contact Gigabyte and ask them if they have an extended return option. (I warn you, though, gigabyte was a bad choice in this scenario - I haven't once had a satisfying customer service interaction with them.)
 
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DarkSable

DarkSable

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$590. And I don't think it's as impressive as you think it is, but that's fine.

Go ahead and contact gigabyte - the poster before me does have a point that you might be able to slide things past Newegg, so I'd go ahead and try that, but if you call gigabyte and say the performance is disappointing, you'll probably be able to get a return.
 
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opponentmule2

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Can you please elaborate on that dude?

I've always been a nvdia fanboy as well. However, to me, this deal just seems outrageous!! The fastest card on the planet + 8 games that's good for a price that's little more than half of a competeing titan/690!

Also, every single benchmark i looked at, shows the 7990 performing very well. Especially when compared to a single core 770.

I won't have to pay the full price if i can get my $400 back from my 770
 
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DarkSable

DarkSable

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I'm actually not a proponent of either company. If you had a triple monitor setup, I'd say go for it.

But the new catalyst drivers did not entirely fix the frame latency problems, and on a high refresh rate monitor, you're going to notice it, dearly. (I've got a 120Hz BenQ that caused me to return my 7970 back when it wasn't fixed for single cards either.) The higher refresh rate, once you get used to it, means that you really do notice the little imperfections.

Bear in mind that even if you get to return the thing, you'll have to pay shipping for both your card and the new one, and likely a restocking fee... and I would be very surprised if that $600 price was without a rebate card, which is always a gamble.

I'm not saying don't do it if you don't want to, I'm just saying that you shouldn't get your hopes so high up you expect something mind-blowing. (And remember that benchmarks often show frames displayed, not full ones - so frames that were cut short end up counting. Tom's did an in-depth analysis of this a while back that showed in a lot of cases the 7990 was only about 15% better than a 7970, counting full frames.. but that was before the driver fix.)

 
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Rafeed Iqbal

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at peak the Devil 13 consumes 304 watts (according to this review and the one you posted shows total system wattage) judging by those numbers, a psu from any respectable brand will run it (it does not have to be 80 + anything, that just shows how little energy is being wasted as heat and whatnot) just make sure the psu is not over rated and can actually provide at least 700 watts and your good to go.
 
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Rafeed Iqbal

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well the official amd version (AX7990) should consume less or the same amount of energy than the devil 13.
 
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DarkSable

DarkSable

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...no. Why would you think that?

The devil 13 was a much better designed card, and the 7990 isn't - it pulls (and wastes) a ridiculous amount of power.
 
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Rafeed Iqbal

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the AX7990 is identical to the devil 13, except that it is voltage locked and it has a black shroud

source 1
source 2

powercolor does have the reference malta version too, but this is a voltage locked devil 13, which they released after the devil 13 was sold out.
 
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DarkSable

DarkSable

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Ahh, good to know - I was presuming it was a reference card.

 
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