I'm looking for some help with a laptop. I haven't had any issues until tonight. Randomly, my screen started to scroll up. I hadn't touched the arrow keys or anything. It stopped, then would start up again in a few minutes, then the up arrow stopped responding completely.
Then, the down arrow did the same thing. Started scrolling randomly, then became unresponsive. So I'm trying to google and find a solution, using the number pad to scroll. If I scroll down, it sticks and keeps scrolling, although the key doesn't physically stick. I'm pretty sure that key will stop responding in a few minutes too, since the others did. A few of the number pad keys have stopped working as well - 4, 7, 9, and enter.
Troubleshooting tips? I'm not terribly tech savvy, but I can usually follow tutorials pretty easily. Does it sound like I need to replace the keyboard? I'm not sure what to do.
Oh, its a Dell Inspiron N7010. My dad's laptop that I borrowed (of course. sigh.) I did clean the keys/screen earlier with a (dry) wag and a screen wipe, but I don't think that would be causing this. I'd appreciate any help!
Then, the down arrow did the same thing. Started scrolling randomly, then became unresponsive. So I'm trying to google and find a solution, using the number pad to scroll. If I scroll down, it sticks and keeps scrolling, although the key doesn't physically stick. I'm pretty sure that key will stop responding in a few minutes too, since the others did. A few of the number pad keys have stopped working as well - 4, 7, 9, and enter.
Troubleshooting tips? I'm not terribly tech savvy, but I can usually follow tutorials pretty easily. Does it sound like I need to replace the keyboard? I'm not sure what to do.
Oh, its a Dell Inspiron N7010. My dad's laptop that I borrowed (of course. sigh.) I did clean the keys/screen earlier with a (dry) wag and a screen wipe, but I don't think that would be causing this. I'd appreciate any help!
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