WD Elements: repeated Scan & Fix requests (Win7)

Arp Laszlo

Honorable
Aug 12, 2013
25
0
10,530
I've got a 1tb WD Elements external drive that we use for shared media storage on our home network - iTunes library & videos. With increasing frequency, the hard drive seems to 'disconnect' and then comes one of two requests, either a) do I want to format the disk or b) scan & fix for errors. (apologies, I'm not sure what sequence those messages come in).

When choosing Scan & Fix, it doesn't seem to do anything, and after an hour or so it asks if we want to start the scan (though we'd hit the Start button before). I left it on overnight and the progress bar was at zero and the Start button was available again. I did, however, choose Bad Sector Recovery but that shouldn't make a difference, should it?

I just ran the quick test of the WD Data Lifeguard Diagnostics and it passed - I'll run the extended one next.

In the meantime - does any of this indicate an issue with the drive or the USB ports? The computer is a 2008 Thinkpad T400 and one of the ports doesn't seem to work. Since I use it primarily for network storage & file sharing, would it be better to connect it to router instead?

Thank you.
 
Solution
the scan and fix is a result of data corruption due to the sudden disconnecting of the usb. You can try it on the router if you'd like but I would try it while using a brand new usb cable.

Arp Laszlo

Honorable
Aug 12, 2013
25
0
10,530
Thank you. Is it also possible that there's something up with the USB port itself. I know one of them seems to be non-functional. Regardless, I have a new USB cable somewhere...