Display freeze after exiting games

Gattana · Aug 12, 2013

Hello everyone, It´s my first time here and I would really like some help in a problem I´m having.
I recently acquired my first PC build ( not the first pc tho ) along with an ASUS monitor, and everything is working great, except in what the pc is meant to do, which is gaming.
I can game fine at ultra, great fps, etc but when I exit the game, my screen goes either black or some other weird color, and it just stays there until I´m forced to reset. In some cases the GPU fan is loud as if it was still underload. I checked GPU temps, I tested the RAM, CPU, got the latest drivers and BIOS updates and I can´t find what´s wrong and there´s some threads with people having similar problems but none of them match exactly mine nor their solutions. Happens in more than 1 game and I haven´t overclocked anything. Would greatly appreciate any help.

CPU - i5-4670k
CPU Cooler - Coolermaster Hyper 212 EVO
GPU - GTX 770
Mobo - MSI Z87M-G43
RAM - 4x2 G. Skill Ripjaws X
PSU - Corsair CX-600W
HDD - 1TB Caviar Blue
Display - ASUS 21.5"

bowzef · Aug 12, 2013

have you try to re-install your drivers? could be a driver issue , also trying gaming in windows mode and see if it crash's also check if refresh rate is correctly set through windows, and if you can test monitor on another computer and see if problem occures.

Gattana · Aug 12, 2013

Wow man thanks for the fast reply, the refresh rate is the right one I checked but I´ll try to uninstall drivers and play in windows mode.

bowzef · Aug 12, 2013

Gattana :

from what i can see soon you exit games the drivers crash and due to monitor going crazy due to driver crash you cannot see the error, use driversweeper and remove all the drivers related to nvidia , if it does it... then possibility a GPU issue...if monitor is ok... but it seems more of a driver problem more then anything specialy if you able game with no problems also you could also re-install windows

Gattana · Aug 13, 2013

I uninstalled the drivers and checked it out, it seemed to have solved for the first few times I gamed, but just now I exited the game and after a few secs of everything appearing alright, bam, it crashed the display, I tested the display and it´s fine. I can try to uninstall the drivers with the sweeper but I doubt it will do much of a difference. Also I have yet to try the windowed mode but even if it works it´s not much of a solution =S. Worst case, it really is GPU problem, but its a damn shame only doing it after exiting.
Thanks alot for the help, I´ll try the windowed mode.

Gattana · Aug 14, 2013

Windowed mode works fine, so GPU problem is the only thing that fits now, either that or I´ll wait for a new driver update and see if it gets fixed, anyways thanks for all the help bowzef!

Gattana · Aug 14, 2013

Actually windowed mode crashes aswell, just happened.

Tree Fiddy · Aug 21, 2013

I don't get why this is labelled as solved when it clearly isn't. I'm having the exact same problem with a GIGABYTE Radeon 7970

bowzef · Aug 21, 2013

same issue? have you try the above things it was just process of elimination , i'm sure after going through process you should be able tell if its windows drivers the display or GPU . it could be bad vram or even normal ram , check a memtest as well. last thing change the GPU slot to different pci lane.

Tree Fiddy · Aug 22, 2013

It's weird man. I've tried everything, different monitors and TVs, sweeped drivers, memtested and changed the PCI Lane twice. The only culprit I can see is the graphics card. But why would it play a game normally then die after exiting >_>.
In the process of RMAing the card, but while I have it I'm going to keep trying.

bowzef · Aug 22, 2013

yeah, tell them that in RMA , say its bizzare and strange but not sure why its doing it. tell them what you have done, if it happens with a new card, prob a bad mobo

Tree Fiddy · Aug 22, 2013

bowzef :

I hope it's not the mobo. I'm thinking the graphics card is the problem, but if it happens with a new card then it would be too late by then to RMA the mobo :/

bowzef · Aug 22, 2013

well in australia we have laws in place so that even in a year or 2 time if something breaks we get replaced product or updated version if discontinued, but yeah it would suck if it was mobo, also what spec u have? , sometimes a bad siting CPU pin can can make some strange headacks

Tree Fiddy · Aug 22, 2013

bowzef :

That law would be a life saver. I might be moving to Australia sometime, knowing that a law like that is in place made me even more excited to move there.
My specs are
i5 3570k 3.4GHz
MSI Z77A-GD55 motherboard
8GB (4gbx2) Gskill Ripjaws RAM
Gigabyte 7970 Factory OCed to 1000MHz

bowzef · Aug 22, 2013

yeah its a new act/law that came in place, due to company's not obliging by there warranty's, so i think was some time in 2011 or 2010 a consumer act/law pretty much say with a major failure or defective product or something was advertised that it does not do. the consumer allowed to the following and options a replacement a refund of how much you spent at the time , under consumers choice the product must meet expected longevity of any product that consumer has purchased , there is not exact time or what expected longevity on the law/act, but my house mate was able get his GTX 470 +HD 6850 and get replaced with HD7950 . and that was this year

sevansup · Dec 11, 2013

Ever find a solution to this? I also have a GTX 770 and about a minute after exiting a game, the display goes black and my computer freezes.

Konala · Dec 28, 2013

sevansup :

Same here, do you also have the Asus version of the 770?

sevansup · Dec 28, 2013

Konala :

I do have the Asus one. I was able to fix it by upgrading the bios on the video card. I made a post about it here, which is where you'll find the detailed solution. Hope it works for you!
http://www.tomshardware.com/answers/id-1924162/brand-freezes-exiting-game.html

Konala · Jan 11, 2014

sevansup :

I can confirm that your fix works, thanks a lot man!

Display freeze after exiting games

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