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Need urgent help - stupid mistake

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August 12, 2013 9:07:05 AM

Hi, I was trying to restore my hp laptop to factory setting and I was told you turn a 'recovery drive' into my active drive - so I did and restarted and now I get -- an operating system wasn't found. try disconnecting any drives that don't contain a operating system


What do I do please please help

More about : urgent stupid mistake

August 12, 2013 9:16:27 AM

If you have a recovery drive I would THINK it should be able to install the operating system.

However, I know with my last cheap laptop I had to actually create the recovery disc when I got it new because it didn't come with the OS discs. If you created those discs boot from them and it should re-format everything.

If not you may be stuck buying a new operating system. Call the laptop manufacturer before that thought.
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August 12, 2013 9:18:58 AM

I can't remember - but then I just restarted as I was told to and then this happened
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August 12, 2013 9:23:16 AM

ncasolo said:
If you have a recovery drive I would THINK it should be able to install the operating system.

However, I know with my last cheap laptop I had to actually create the recovery disc when I got it new because it didn't come with the OS discs. If you created those discs boot from them and it should re-format everything.

If not you may be stuck buying a new operating system. Call the laptop
manufacturer before that thought.


So, If I can get a operating system on a disk or USB - I can just plug it in and go from there? Will it still work even though that recovery drive is selected?

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August 12, 2013 9:26:34 AM

I changed the drive to active through 'computer management'
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Best solution

August 12, 2013 9:29:08 AM

RMoxide said:
ncasolo said:
If you have a recovery drive I would THINK it should be able to install the operating system.

However, I know with my last cheap laptop I had to actually create the recovery disc when I got it new because it didn't come with the OS discs. If you created those discs boot from them and it should re-format everything.

If not you may be stuck buying a new operating system. Call the laptop
manufacturer before that thought.


So, If I can get a operating system on a disk or USB - I can just plug it in and go from there? Will it still work even though that recovery drive is selected?



Yes and no. Yes it will work. However, you may have to go in to your BIOS and change the boot priority to boot from device (USB or Optical drive depending). When your computer starts it goes through a series of checks based on boot priority. The only way to see the priority order is to go in to the BIOS. The key you hit during start up is not always the same. For me it is F2 or F5 or F11 I forget which one. Thankfully the display screen tells me which key to hit.

Changing the boot priority should be pretty self-explanatory once you're in the BIOS. Just remember to save when exiting.

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August 12, 2013 9:37:36 AM

ncasolo said:
RMoxide said:
ncasolo said:
If you have a recovery drive I would THINK it should be able to install the operating system.

However, I know with my last cheap laptop I had to actually create the recovery disc when I got it new because it didn't come with the OS discs. If you created those discs boot from them and it should re-format everything.



If not you may be stuck buying a new operating system. Call the laptop
manufacturer before that thought.



So, If I can get a operating system on a disk or USB - I can just plug it in and go from there? Will it still work even though that recovery drive is selected?



Yes and no. Yes it will work. However, you may have to go in to your BIOS and change the boot priority to boot from device (USB or Optical drive depending). When your computer starts it goes through a series of checks based on boot priority. The only way to see the priority order is to go in to the BIOS. The key you hit during start up is not always the same. For me it is F2 or F5 or F11 I forget which one. Thankfully the display screen tells me which key to hit.

Changing the boot priority should be pretty self-explanatory once you're in the BIOS. Just remember to save when exiting.



Yes, okay - thankyou

Surely it will be just like if it was a new build? When I plug in the USB
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August 12, 2013 10:05:20 AM

RMoxide said:
ncasolo said:
RMoxide said:
ncasolo said:
If you have a recovery drive I would THINK it should be able to install the operating system.

However, I know with my last cheap laptop I had to actually create the recovery disc when I got it new because it didn't come with the OS discs. If you created those discs boot from them and it should re-format everything.



If not you may be stuck buying a new operating system. Call the laptop
manufacturer before that thought.



So, If I can get a operating system on a disk or USB - I can just plug it in and go from there? Will it still work even though that recovery drive is selected?



Yes and no. Yes it will work. However, you may have to go in to your BIOS and change the boot priority to boot from device (USB or Optical drive depending). When your computer starts it goes through a series of checks based on boot priority. The only way to see the priority order is to go in to the BIOS. The key you hit during start up is not always the same. For me it is F2 or F5 or F11 I forget which one. Thankfully the display screen tells me which key to hit.

Changing the boot priority should be pretty self-explanatory once you're in the BIOS. Just remember to save when exiting.



Yes, okay - thankyou

Surely it will be just like if it was a new build? When I plug in the USB


Yes if you reformat it by loading a new operating system it will be like new. The only catch would be if your problems stem from some sort of hardware failure. At this point I don't believe you're having any hardware problems.
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