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Toshiba Satelitte Windows 7 home premium black screen w cursor.

Last response: in Windows 7
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August 13, 2013 1:58:02 PM

My laptop wont work after I power on it goes to starting windows screen with logo and sticks there for long time then goes to black screen sometimes with a cursor and sometimes with out I tried the safe mode in all ways only things I can do is f2 f8 and when I tried f12 I got loud beeping sounds. I do not have repair disc or install disc I bought laptop from my husbands gma.. it worked fine until it started being slow and freezing then few days after that it started this and I can not figure out what to do I cant afford to hav some expensive place fix it I would just buy another one. I also tried the power button trick of disconnecting battery and power cable hold down button or press it so many times. Can someone please help me? My laptop does so much for me and my family..

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a c 223 D Laptop
a c 370 $ Windows 7
August 14, 2013 12:58:40 PM

It could be a bad hard drive. See if the BIOS has a check disk option. If not, you need to at least get a Windows 7 disk which you can download and burn to a DVD or flash drive and run a new setup on the laptop. You can try to do a setup without a format and that will save your files, but that won't fix any drive issues and may not work if there are drive issues. Look at the Windows COA sticker with the key code that should be on the laptop and let me know what the version is, I can get you a link to the right OEM download. You will probably need to get a new hard drive for the laptop from the way it's acting.
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