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Strange Tom's account troubles

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Last response: in Toms Network
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August 13, 2013 4:56:03 PM

Today I signed out, and when I tried signing myself back in, I was signed into another account with the same username and Email-password combo.

I tried signing out and resetting my password, and Tom's sent me the Email, and I changed it, but I still signed into this account instead of my real account (seen here
http://www.tomshardware.com/community/profile-1363825.h...)

So how can I get my account back?

More about : strange tom account troubles

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August 13, 2013 8:09:01 PM

This is a known issue, that when registering the system sometimes creates two identical accounts. It seems that when you logged back in, it put you in the account you hadn't used.
Most I can suggest is keep logging in and out until you get into your proper account. I'l pass this on and see what can be done.
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August 13, 2013 9:36:30 PM

manofchalk said:
This is a known issue, that when registering the system sometimes creates two identical accounts. It seems that when you logged back in, it put you in the account you hadn't used.
Most I can suggest is keep logging in and out until you get into your proper account. I'l pass this on and see what can be done.


Thanks.
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