Is My Ram Bad?

eight013

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Jun 20, 2013
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10,530
New laptop. New ram. I made sure the ram was compatible with the system. It was. The RAM is from crucial.

I bought two of them and my system is up to 8 gigs, max 4g per slot. I was playing games today and it kept crashing to desktop mid way through due to an

"Instruction at referenced memory could not be read" with a bunch of numbers.


So I ran a memory diagnostics. It shut down completely without warning at 02% on first part.

So I stuck in the RAM that came with the system. Ran the diagnostic again. That worked fine.

So then I thought maybe it is only 1 of the Crucial sticks. I tried each stick by itself and then in either slot. When trying to run memory diagnostics, the computer shut down every time without warning at 02% on first part of the test.

These sticks cost me 50$. And now my 30 days is up so I probably can't return them.

What gives? If they are bad, how does the laptop even operate?

Update - Update - Okay, looks like the error message for the game is being experienced by other users and isn't due to my RAM, but rather bad coding in the software updates of the game.
 

eight013

Honorable
Jun 20, 2013
42
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10,530
Okay, looks like the error message for the game is being experienced by other users and isn't due to my RAM, but rather bad coding in the software updates of the game.

However I think it is still important what I have discovered about the memory diagnostic. What could that indicate? Because Windows is detecting the two cards, it is giving them a index score. Why would they cause my laptop to shut off when running diagnostics?

Also, I bought from amazon, not crucial because it was 20$ cheaper so I'm not sure that warranty is valid from a third party.
 

eight013

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Jun 20, 2013
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10,530


I'll have to try that tomorrow as it is getting late. But the Kingston Ram that came with the laptop does the diag (or at least gets past that 02% without shutting down).
 

eight013

Honorable
Jun 20, 2013
42
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10,530


No. The new crucial RAM causes the laptop to shut off when running the mem diag at 02%.

I took both of those out and placed only the original Kingston Ram in and it worked fine. It ran the mem diag (but I stopped it prematurely because it can take awhile to finish. I just wanted to see if it would surpass that 02% and it did.

I also tried combining the Kingston and either Crucial, but then it shut it off again. So something about the crucial memory, this laptop doesn't like. And yet, it operates fine to my knowledge (other than when running the mem diag)