USB 3.0 ports "not recognized" (Gigabyte 990FXA-ud3 and Corsair 500r case, Windows 7))

Toggle sidebar Toggle sidebar
S

seife138

Honorable
Aug 14, 2013
3
0
10,510
I have a Gigabyte GA-990FXA-UD3 motherboard and a Corsair 500r case for a total of 4 USB 3.0 ports, none of which work. No response whatsoever from any of my devices.

I've downloaded the driver from gigabyte but when running the install it says it "can't find the supported hardware in your system."

I have also tried the Windows troubleshooter.

Edit: New build, all new parts, fresh Windows 7 install. I did not purchase a cd-drive, so I had to download and install the drivers manually off gigabyte's website.

lb5th.jpg
 
Solution
R
posting again because your quote didn't include the edit, and it was also important.

are you sure you are looking at the correct motherboard revision? You didn't mention what v. you had, so perhaps it's as simple as downloading the wrong drivers. The product page has 4 revisions listed & some of them have different drivers (use ctrl+f and type 'other version'). sounds like you're doing it right so far. good luck!
Sort by date Sort by votes
R

rylt

Honorable
Aug 14, 2013
63
0
10,660
more specifically, did you re-use that hard drive or is that a fresh installation?

I'm thinking perhaps the motherboard software was not installed correctly. A new motherboard generally needs a new OS install, or else you'll get all kinds of driver issues. If you did not do a new installation for your new hardware, the best answer would be to download the drivers, put them on a backup(usb?), re-install windows, and then run the motherboard drivers.

edit:: also make sure you're looking at the correct revision. There are 4 versions of that motherboard & there are different USB 3.0 drivers for some of them (ctrl+f and type 'other version'.. click little blue links, etc)
 
Upvote 0 Downvote
S

seife138

Honorable
Aug 14, 2013
3
0
10,510


New build, all new parts, fresh Windows 7 install. I did not purchase a cd-drive, so I had to download and install the drivers manually off gigabyte's website. I believe I got them all, but I will check again tomorrow.

 
Upvote 0 Downvote
R

rylt

Honorable
Aug 14, 2013
63
0
10,660
posting again because your quote didn't include the edit, and it was also important.

are you sure you are looking at the correct motherboard revision? You didn't mention what v. you had, so perhaps it's as simple as downloading the wrong drivers. The product page has 4 revisions listed & some of them have different drivers (use ctrl+f and type 'other version'). sounds like you're doing it right so far. good luck!
 
Upvote 0 Downvote
Solution
A

a98pmalcolm

Reputable
Oct 25, 2015
1
0
4,510
I have a similar issue but what happened is the usb 3 completely goes off the device manager as if its not plugged in :(

When I try to use the driver to install I get the same error message as you..
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom