- Aug 14, 2013
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- 10,510
This morning it was working perfectly fine and when I turned it off, it said that it had some updates so I turned off the screen so that it could update and turn itself off when it was done. I come back in the afternoon and when I turn it on, it says "Preparing to configure windows" and it takes a long time and eventually says "Failure to update windows" and resets itself. The second time, it also says "Preparing to configure windows", but then it says "Failure to update windows, Reverting changes". It then lets me get onto my desktop, but everything that I downloaded from the internet has an Application Error (0xc0000005) and it won't open: iTunes, Google Chrome, Microsoft Word, etc. I can open any files on my computer just fine.
I tried doing a system restore to the time that I turned off my computer this morning but it said that it didn't go through. I tried another one that was a few days ago, but it didn't go through either and said something about the shadow of the copy not completing. Any ideas on what to do?
I tried doing a system restore to the time that I turned off my computer this morning but it said that it didn't go through. I tried another one that was a few days ago, but it didn't go through either and said something about the shadow of the copy not completing. Any ideas on what to do?
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