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can they cause printer hide?

Last response: in Windows 7
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August 14, 2013 12:57:13 PM

Ia there anything in Administrative tools services that can cause my printer to not connect? Thanks

More about : printer hide

a c 367 $ Windows 7
August 14, 2013 1:01:44 PM

Sure, if you disable the port the printer is connected to. There are also admin options to disable printer setup for accounts.

You may be better off asking a different question with some details about what is happening.
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August 14, 2013 1:11:51 PM

hang-the-9 said:
Sure, if you disable the port the printer is connected to. There are also admin options to disable printer setup for accounts.

You may be better off asking a different question with some details about what is happening.


I am new at this and will try to explain what has happened. I loaded Avast and ran a full system scan. Result every thing worked fine except I Could not connect to my printer ( Canon MP 620 0 which I have had for years. I finally located the CD with software for the printer and reinstalled it. I can still not connect to the printer. I have not disconnected it so it must be in software at least I am thinking that, It is set for port 1 and the computer is set for port on also. Don't know what else to tell about it. Thanks again
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a c 367 $ Windows 7
August 15, 2013 7:20:54 AM

How is the printer connected? MP620 can be in WiFi, Ethernet or USB.

Avast could be blocking a port on the system. Try uninstalling it and see if the printer works again. You could also fully remove the printer from Device Manager, and re-install it using a different port. You need to keep some sort of anti-virus installed, Avast or something else, AVG, MS Security
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August 15, 2013 8:38:58 PM

Thanks for the help I will try all the suggestion. I have also contacted Canon and they are sending me new software. The nprinter is connected bu USB, Thanks again
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