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Diagnostic Help Requested

Tags:
  • Power Supplies
  • USB3
  • DDR3
  • CPUs
  • AMD
  • VGA
  • Dual Channel
Last response: in CPUs
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August 15, 2013 3:21:22 AM

System:
AMD Phen II X2 555
MB: AUSTek M4A89TD PRO USB3
DDR3 Dual Channel 4GB
Radeon HD 5670
700 watt power supply

I first noticed screen flickering. Had no other monitor to test, and my monitor was small so I bought a new one. Didn't help, my screen will flicker and system will freeze up/shut down. After about 20 min, I can reboot. Was running a little hot, so I installed two more fans. That has helped somewhat. My power supply feels really hot to touch. But then I noticed my VGA port has stopped working. Was using VGA to TV (Sony Bravia) and DVI to monitor. VGA says no signal to TV, tried VGA to monitor, no signal. Before I spend a lot of money on a new graphics card (VGA port) or a new power supply, was looking for an opinion. I am also running SpeedFan and my CPU is running 33C at idle, while gaming it goes as high as 60C.

More about : diagnostic requested

a c 143 ) Power supply
a c 129 à CPUs
a b À AMD
August 15, 2013 7:12:51 AM

It sounds to me as though your PSU is giving up the ghost slowly here - if you have access to a known working PSU, I might suggest a swap to see if that fixes your issues.
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August 15, 2013 7:50:35 AM

Thanks for quick reply - I was kinda leaning that way - I'm looking at http://www.amazon.com/gp/product/B0045L4BNW/ref=ox_sc_a... as a replacement - I don't have any that I can swap to try. It does feel really hot to touch. I am thinking this PSU because I do want to upgrade my graphics card a little later and want to make sure I have enough to support it. Will replacing PSU affect the VGA port on my existing graphics card?
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a c 143 ) Power supply
a c 129 à CPUs
a b À AMD
August 15, 2013 10:50:15 AM

That's a very nice PSU you've chosen but a little on the overkill side, I'd think the XFX PRO550 would do the trick for a little less money (unless you are considering x-firing your 5670 in which case the 850W would do nicely)
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August 15, 2013 12:37:37 PM

KyladyJan said:
System:
AMD Phen II X2 555
MB: AUSTek M4A89TD PRO USB3
DDR3 Dual Channel 4GB
Radeon HD 5670
700 watt power supply

I first noticed screen flickering. Had no other monitor to test, and my monitor was small so I bought a new one. Didn't help, my screen will flicker and system will freeze up/shut down. After about 20 min, I can reboot. Was running a little hot, so I installed two more fans. That has helped somewhat. My power supply feels really hot to touch. But then I noticed my VGA port has stopped working. Was using VGA to TV (Sony Bravia) and DVI to monitor. VGA says no signal to TV, tried VGA to monitor, no signal. Before I spend a lot of money on a new graphics card (VGA port) or a new power supply, was looking for an opinion. I am also running SpeedFan and my CPU is running 33C at idle, while gaming it goes as high as 60C.



C12Friedman said:
That's a very nice PSU you've chosen but a little on the overkill side, I'd think the XFX PRO550 would do the trick for a little less money (unless you are considering x-firing your 5670 in which case the 850W would do nicely)


If I only knew what x-firing meant... :)  I was actually thinking of upgrading my graphics card to GIGABYTE GeForce GTX 650 Ti OC 1GB GDDR5 2x DVI / HDMI / D-SUB PCI-Express 3.0 Graphics Card Graphics Cards GV-N65TOC-1GI at a later date but really only if the PSU doesn't solve my problem. If the PSU solves my issues, then I'm good with what I have. But what about the VGA port, is that just a total loss now or could the PSU be causing that problem too? You didn't answer that part before. :)  Not complaining though. Thanks!

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a c 143 ) Power supply
a c 129 à CPUs
a b À AMD
August 15, 2013 1:58:59 PM

Sorry, meant to but got distracted - The PSU could very well be causing the VGA port issues

BTW X-Fire (properly known as Crossfire-X) is when two (or more) AMD graphics cards are used together - If two or more NVidia cards, it is then called SLI
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August 15, 2013 2:41:28 PM

C12Friedman said:
Sorry, meant to but got distracted - The PSU could very well be causing the VGA port issues

BTW X-Fire (properly known as Crossfire-X) is when two (or more) AMD graphics cards are used together - If two or more NVidia cards, it is then called SLI


Awesome thank you!

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August 26, 2013 1:56:52 PM

C12Friedman said:
Sorry, meant to but got distracted - The PSU could very well be causing the VGA port issues

BTW X-Fire (properly known as Crossfire-X) is when two (or more) AMD graphics cards are used together - If two or more NVidia cards, it is then called SLI



UPDATE: I purchased and installed the recommended PSU, turned on my PC and it worked beautifully for about 15 min, then died. Opened the case back up, checked my connections - still no juice (pushed power button - power came on for a split second then nothing). I then put my old PSU back in and it's working as before. Do you think I got a faulty new PSU? or could it be something else?
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a c 143 ) Power supply
a c 129 à CPUs
a b À AMD
August 26, 2013 4:12:58 PM

I'm going to suggest you pull your graphics card and check it for swollen or leaky capacitors (or anything that doesn't look right). It seems to me that something may be over-drawing power - you might look at the motherboard for the same
15 min is a strange run time - did you launch a game or anything else system intensive?
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August 26, 2013 4:43:26 PM

C12Friedman said:
I'm going to suggest you pull your graphics card and check it for swollen or leaky capacitors (or anything that doesn't look right). It seems to me that something may be over-drawing power - you might look at the motherboard for the same
15 min is a strange run time - did you launch a game or anything else system intensive?


Yes, I did launch WoW (World of Warcraft), just after launching WoW, maybe 3 min - it died. However, with my old PSU, I can still play WoW.

As far as checking for leaky capacitors on the graphics card or the motherboard, that may be a bit over my head. Might be time for a repair shop. I just live so far out in the country, that is a chore in itself.

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August 29, 2013 2:18:09 PM

C12Friedman said:
Checking the caps isn't too difficult, here's a few guides that explains what they are and what is and isn't normal
http://www.eventsentry.com/blog/tag/capacitors-motherbo...
http://geeks.lockergnome.com/forum/topics/my-pc-wont-bo...
http://ryansccs.hubpages.com/hub/What-Causes-Computers-...
between those (you shouldn't need to read much there) you should get an idea of what you would be looking for


Caps are all good, nice and clean no bulges or leaky areas around bases. So am I back to possibly faulty new PSU?

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a c 143 ) Power supply
a c 129 à CPUs
a b À AMD
August 29, 2013 3:16:20 PM

Since the PSU is so new, I'll suggest contacting the seller for RMA but yeah, it does seem that the new PSU may be problematic
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