USB Ports NOT WORKING!!!

Hey guys

Last night I was using my computer as per usual just playing games and when i shut it down it installs updates then turns off. Today i go to turn my computer on to find a black screen so I look around a bit on google and it said that it could be because it isn't recognising a keyboard a mouse and i notice that my keyboard nor mouse is lit up. I try everything like unplugging it and leaving it for 1 hour, changing USB ports and swapping power cables and nothing worked.

I have a
Gigabyte GA-970A-D3
AMD FX 6100 oc'ed to 4.2ghz
Asus GTX680 Top edition
8gb Corsair Vengeance Ram

Any ideas on what could be the problem please let me know. It's getting really annoying considering all my schoolwork is on there. Is it possible my mobo is dead?

Thanks
16 answers Last reply
More about usb ports working
  1. Hi, Is the CPU fan spinning when starting the board?
    If yes, try clearing the CMOS (unplug the power cord and remove the CMOS battery for few minutes).
    Then remove all unnecessary devices (USB or PCI) and start the board.
  2. alexoiu said:
    Hi, Is the CPU fan spinning when starting the board?
    If yes, try clearing the CMOS (unplug the power cord and remove the CMOS battery for few minutes).
    Then remove all unnecessary devices (USB or PCI) and start the board.



    Yeah everything is working but the USB ports and ill try resetting the CMOS when i get back from work.

    Thanks
  3. alexoiu said:
    Hi, Is the CPU fan spinning when starting the board?
    If yes, try clearing the CMOS (unplug the power cord and remove the CMOS battery for few minutes).
    Then remove all unnecessary devices (USB or PCI) and start the board.


    No luck unfortunately no display or anything...
    Any other suggestions?

    Thanks, Branson
  4. Can you borrow a power supply, just for testing?
  5. alexoiu said:
    Can you borrow a power supply, just for testing?


    I could try my old one but i don't think that would change anything as my power supply is about 6 months old and is a reliable power supply. I think my MOBO is fried...

    Thanks, Branson.
  6. alexoiu said:
    Can you borrow a power supply, just for testing?


    Tried my old power supply and it didn't change anything unfortunately...

    Thanks, Branson.
  7. Next step involves the graphics card. Can you test yours in a friend's PC?
    If working, you would know that it's either a board or a CPU issue.
    Are the case and CPU fans spinning when starting the board?
  8. alexoiu said:
    Next step involves the graphics card. Can you test yours in a friend's PC?
    If working, you would know that it's either a board or a CPU issue.
    Are the case and CPU fans spinning when starting the board?


    All the fans are working and it's the USB ports that aren't working and unfortunately i have no one to test it with. Would the GPU be affecting the USB'd in any way?

    Thanks, Branson.
  9. "Today i go to turn my computer on to find a black screen"
    Without a graphics card the system would not POST. That's why I suggested testing the graphics card.
  10. alexoiu said:
    "Today i go to turn my computer on to find a black screen"
    Without a graphics card the system would not POST. That's why I suggested testing the graphics card.

    Okay I'll try my old graphics card would that change anything?
  11. We'll see.
  12. alexoiu said:
    We'll see.


    So i tried my other graphics card and nothing...
  13. Then I'd say that it's either a board or a CPU issue.
    Are they still under warranty?
  14. alexoiu said:
    We'll see.


    alexoiu said:
    Then I'd say that it's either a board or a CPU issue.
    Are they still under warranty?

    Don't think so... I'll buy the motherboard then see what happens as i was going to buy a new one anyways so I could use my 680 and 560 in SLI (if that's possible) so i'll be buying it sooner than later.
  15. alexoiu said:
    The boards carry a 3 year warranty.
    http://rma.gigabyte-usa.com/DirectRMA/EndUser_Main.asp


    Thanks didn't realise they had warranties
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