Doing first new computer build in 15 years so Im surely rusty. But I got everything put together and the computer booted up just fine. installed all the windows updates, bios updates, video card updates. Im not overclocking or making anychanges to bios. However when my son went to play any games (sims 3) the computer would just randomly shut down and restart. So I installed a bunch of monitoring and testing software (hwmonitor,coretemp,memtest86, etc) and eventually found out that the 6300 shuts down at 62 degrees, so I ran prime95 and when I click run, it increments pretty quickly and shuts down within a few seconds
So I reseated everything. Took out the cpu, cleaned it with cloth, and added on new arctic 5 thermal paste (i did the the bb method). Rebooted, retested and got the same problem.
The idle temp is at 47c, so Im not sure if the problem is the cpu, voltages, heat sink? Ive spent a couple of days googling and testing and now my sons getting antsy and I feel bad he cant play his birthday gift yet. Any help would be appreciated
Computer details....
CPU - AMD FX-6300 Vishera 3.5GHz (4.1GHz Turbo) Socket AM3+ 95W Six-Core FD6300WMHKBOX
motherboard - MSI 970A-G43 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD
HD - Seagate Barracuda 1 TB HDD SATA 6 Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive ST1000DM003
case - NZXT Technologies TEMPEST 210 Massive Mesh Style Midtower Case with USB 3.0
video card - SAPPHIRE 100355-1GOCL Radeon HD 7850 1GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card OC Version
memory - Crucial Ballistix Sport XT 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model BLS2K4G3D169DS3
psu - CORSAIR Builder Series CX500 500W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply
DVD drive - LG 24X DVD Burner - Bare Drive 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 24X CD-RW 48X CD-ROM Black SATA Model GH24NS95 - OEM
So I reseated everything. Took out the cpu, cleaned it with cloth, and added on new arctic 5 thermal paste (i did the the bb method). Rebooted, retested and got the same problem.
The idle temp is at 47c, so Im not sure if the problem is the cpu, voltages, heat sink? Ive spent a couple of days googling and testing and now my sons getting antsy and I feel bad he cant play his birthday gift yet. Any help would be appreciated
Computer details....
CPU - AMD FX-6300 Vishera 3.5GHz (4.1GHz Turbo) Socket AM3+ 95W Six-Core FD6300WMHKBOX
motherboard - MSI 970A-G43 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD
HD - Seagate Barracuda 1 TB HDD SATA 6 Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive ST1000DM003
case - NZXT Technologies TEMPEST 210 Massive Mesh Style Midtower Case with USB 3.0
video card - SAPPHIRE 100355-1GOCL Radeon HD 7850 1GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card OC Version
memory - Crucial Ballistix Sport XT 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model BLS2K4G3D169DS3
psu - CORSAIR Builder Series CX500 500W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply
DVD drive - LG 24X DVD Burner - Bare Drive 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 24X CD-RW 48X CD-ROM Black SATA Model GH24NS95 - OEM