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Inquiry into compatibility of ASUS 650ti Boost GPU (Black screen/No boot)

Tags:
  • Asus
  • GPUs
  • 650ti
  • Hardware
  • Graphics
Last response: in Graphics & Displays
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August 19, 2013 6:56:00 AM

Setup

Motherboard: Biostar TPower I45
CPU: Intel Core Quad Q9550 @ 2.83 GHz
OS: MS Windows 7 Home Premium
PSU: bequiet 650W
GPU: ASUS GeForce GTX 650 ti Boost



Dear all,

I have recently purchased an ASUS GeForce GTX 650 ti Boost GPU off Amazon which appears to be malfunctioning (out of the box). In particular, I have been wondering whether this is a compatibility issue or the result of a faulty GPU.
I bought this card to replace an old nvidia card which had stopped working. In the meantime I have been using a 7950 GT borrowed from a friend of mine which works smoothly.

Using the 650ti, I receive no video output to my screen and my computer does not boot as indicated by the A9 error code (which incidentally is the same code given as with my now broken old nvidia GPU).

Both of the GPU fans operate normally when the computer is switched on. One blue LED lights up on the 6-pin power input of the GPU which I have hooked up to the PSU.

I have tried already to delete GPU drivers before installing the new card with no success. I would be grateful if anyone could help me understand more about this situation.

Thank you.

More about : inquiry compatibility asus 650ti boost gpu black screen boot

a b Ĉ ASUS
August 19, 2013 7:15:35 AM

i would update your bios incase its a compatibility issue, also how old is your psu? if it has multiple pcie connectors try a different one to the one you have been using, your old card may not have gone it could be the psu.
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August 19, 2013 7:39:39 AM

mauller07 said:
i would update your bios incase its a compatibility issue, also how old is your psu? if it has multiple pcie connectors try a different one to the one you have been using, your old card may not have gone it could be the psu.


Thanks for your reply :) 

I will try to update the BIOS and see if that helps but I have a vague recollection that I might have already done so. My PSU must be 6/7 years old now! In any case, is there a definitive way of testing my PSU supply. In response to your suggestion about the PCI-e connectors, I have only tried one slot because I have to shift my network card to make room for the two slot GPU but I figured since my friend's card works fine in that slot this is not the problem. What do you think?
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a b Ĉ ASUS
August 19, 2013 7:49:36 AM

i meant the pcie 6x power connector from the psu lol not the pcie 16x slot for the card :p 

it could be your psu that is failing rather than the graphics cards, your old one may be perfectly fine, especially if the psu is 6/7 years old.

try the other pcie 6x power connecter first
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August 19, 2013 9:07:14 AM

mauller07 said:
i meant the pcie 6x power connector from the psu lol not the pcie 16x slot for the card :p 

it could be your psu that is failing rather than the graphics cards, your old one may be perfectly fine, especially if the psu is 6/7 years old.

try the other pcie 6x power connecter first


I believe you are right! I plugged in the new graphics card with the 2nd pci-e cable slot in the psu and the motherboard would not even light up and give me an error message. I then plugged it into the first one and the fans wouldn't even work. Do we now conclude that the psu needs to replaced?

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Best solution

a b Ĉ ASUS
August 19, 2013 9:23:59 AM

yeah i assume now that your power supply has had it unfortunately.

this should be a half decent replacement.
http://www.amazon.co.uk/Corsair-Builder-Series-Bronze-S...

or get the 600 watt model if you want to be safe.
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August 21, 2013 4:28:52 AM

Thanks for the help. Before I take the plunge and buy a new psu, I just wanted to put myself out of doubt and ask whether the test I did ruled out the existence of a problematic motherboard. Since I tried as you suggested the graphics card that was working is no longer able to work in either psu power slot and the temp/error indicator on the motherboard no longer lights up! Should I be alarmed or is this simply the psu dying? Also I have a fairly hefty CPU fan along with a 5 fan case...does this affect the choice of psu wattage (I was going to get the 600w anyway). Sorry if this post is naive, I really do not know much about malfunctioning hardware!!! Thanks again
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a b Ĉ ASUS
August 21, 2013 5:45:08 AM

its most likely the psu, try another psu if you have a spare pc or a friends psu just to check if in doubt.
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August 21, 2013 1:34:12 PM

mauller07 said:
its most likely the psu, try another psu if you have a spare pc or a friends psu just to check if in doubt.


Thanks, I'm just about to order a new PSU. Here's hoping it works!
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August 23, 2013 6:20:17 AM

I got a new PSU and installed it but still I'm not getting to boot/beep stage. The system just powers on for a fraction of a second and then shuts down.
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a b Ĉ ASUS
August 23, 2013 6:57:43 AM

Ok well it must also be something with the motherboard then, well that's a pain, last ditch fix, try replacing the cmos battery on the motherboard, some will not boot or error without a working battery.
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August 23, 2013 8:04:55 AM

mauller07 said:
Ok well it must also be something with the motherboard then, well that's a pain, last ditch fix, try replacing the cmos battery on the motherboard, some will not boot or error without a working battery.


Okay. My last few working boots I actually got an over clock failed message which I have now found out could be due to a dead battery. I'm going to the shops to get the battery. Lets hope it works :) 
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a b Ĉ ASUS
August 23, 2013 8:14:14 AM

well thats good then, hopefully a new cmos battery will clear that problem, i would also update the bios after just to be sure of any incompatibility with the new card if you did not manage to update it before.
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August 23, 2013 10:01:57 AM

mauller07 said:
well thats good then, hopefully a new cmos battery will clear that problem, i would also update the bios after just to be sure of any incompatibility with the new card if you did not manage to update it before.


Unfortunately, the new CMOS battery did not change the situation. Should I reset the JCMOS jumper? I do not get bios error code or beeps still.
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a b Ĉ ASUS
August 23, 2013 10:08:01 AM

ok, remove your ram and clean it of dust if there is any on the slots and then reseat it 1 stick at a time and test if it works.

your cmos will have reset the moment you removed the battery.

did you say it will boot at random times into windows and work but not every time?
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a b Ĉ ASUS
August 23, 2013 10:56:49 AM

apparently on the website a bios fixes that overclock problem showing, is the pc booting all the time now but just showing this error or not always booting?
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August 23, 2013 1:11:55 PM

mauller07 said:
apparently on the website a bios fixes that overclock problem showing, is the pc booting all the time now but just showing this error or not always booting?


I don't get to the beep/bios stage anymore. All that happens is that everything momentarily starts up (fans, lights etc) and then switches off less than a second later (the PSU fan won't even get past one revolution!). I haven't managed to test the RAM but will do.

Edit: reseated the ram, nothing happened :( 
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September 3, 2013 2:38:48 PM

Is there anything else I can do?
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a b Ĉ ASUS
September 3, 2013 3:00:58 PM

all i can think in the end is that its a failed motherboard, did using another gpu not work? also try the gpu in a different pcie port just incase.
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September 10, 2013 7:39:55 AM

mauller07 said:
all i can think in the end is that its a failed motherboard, did using another gpu not work? also try the gpu in a different pcie port just incase.


Nope, I guess its the motherboard. Is there any way of testing further before I make another plunge? :/ 
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