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Slow Wireless Connection

Last response: in Wireless Networking
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August 20, 2013 3:49:59 AM

I just got a new laptop, but I'm having issues with its wireless connectivity. I'm using a Realtek RTL8188EE 802.11bgn Wi-Fi Adapter.

Most of the time, my wireless connection is significantly slower than normal. Disabling and re-enabling the adapter usually fixes the problem temporarily, but eventually it ends up slowing down again.

Wired connection works fine. The problem can't be in my router because none of my other laptops are experiencing this problem, even if I position them right next to my new laptop. I tried updating my drivers, but that didn't work either. Does anyone have any ideas what the problem could be?
August 20, 2013 7:06:43 PM

Are you sure that's the problem? The laptop is brand new.

It's a HP Envy 15 Notebook pc. It doesn't look like there's an easy way to replace the wireless card. Would a USB adapter work?
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August 20, 2013 10:10:03 PM

Thanks for the help. I'll see if I can replace my wireless card, or get a USB wifi card. This will probably screw with my warranty.
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December 22, 2013 10:51:17 PM

looter said:
Are you sure that's the problem? The laptop is brand new.

It's a HP Envy 15 Notebook pc. It doesn't look like there's an easy way to replace the wireless card. Would a USB adapter work?


This seems to be a relatively common issue. I have a Toshiba Satellite, and brand new it experiences exact same issue. Tried everything, WMM QoS, switching b/g/n, hard reset of everything, uninstall/reinstall/update all drivers, updated Windows to 8.1 - nothing works. I wonder if it is in part a windows 8 issue but I have the EXACT SAME RealTek as well. I'm about to wipe the drive now to see if that fixes it. After a major reset or reinstall of one kind or another, it will initially be a good speed, and then plummet down to nothing over the next 5 min. to 2 hours. Upload speeds are all good. All other computers are fine. Connecting via cord to the router it is very fast. Will update after the hard reset and then I will return the damn thing. 8 hours + of worthless tech support. I think Realtek is the shit common denominator here.

To reiterate it's not an HP and it has never worked, was screwed like this out of the box.
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January 31, 2014 9:29:42 AM

johnjohn99 said:
looter said:
Are you sure that's the problem? The laptop is brand new.

It's a HP Envy 15 Notebook pc. It doesn't look like there's an easy way to replace the wireless card. Would a USB adapter work?


This seems to be a relatively common issue. I have a Toshiba Satellite, and brand new it experiences exact same issue. Tried everything, WMM QoS, switching b/g/n, hard reset of everything, uninstall/reinstall/update all drivers, updated Windows to 8.1 - nothing works. I wonder if it is in part a windows 8 issue but I have the EXACT SAME RealTek as well. I'm about to wipe the drive now to see if that fixes it. After a major reset or reinstall of one kind or another, it will initially be a good speed, and then plummet down to nothing over the next 5 min. to 2 hours. Upload speeds are all good. All other computers are fine. Connecting via cord to the router it is very fast. Will update after the hard reset and then I will return the damn thing. 8 hours + of worthless tech support. I think Realtek is the shit common denominator here.

To reiterate it's not an HP and it has never worked, was screwed like this out of the box.


Did you ever get an answer to this issue? I have the same laptop and am experiencing the same issue. I'd be curious to hear what happenned.

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February 21, 2014 4:58:46 PM

johnjohn99 said:
looter said:
Are you sure that's the problem? The laptop is brand new.

It's a HP Envy 15 Notebook pc. It doesn't look like there's an easy way to replace the wireless card. Would a USB adapter work?


This seems to be a relatively common issue. I have a Toshiba Satellite, and brand new it experiences exact same issue. Tried everything, WMM QoS, switching b/g/n, hard reset of everything, uninstall/reinstall/update all drivers, updated Windows to 8.1 - nothing works. I wonder if it is in part a windows 8 issue but I have the EXACT SAME RealTek as well. I'm about to wipe the drive now to see if that fixes it. After a major reset or reinstall of one kind or another, it will initially be a good speed, and then plummet down to nothing over the next 5 min. to 2 hours. Upload speeds are all good. All other computers are fine. Connecting via cord to the router it is very fast. Will update after the hard reset and then I will return the damn thing. 8 hours + of worthless tech support. I think Realtek is the shit common denominator here.

To reiterate it's not an HP and it has never worked, was screwed like this out of the box.


Having the same exact issue, Same Realtek adapter, Toshiba Satellite, Windows 8.1
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June 20, 2014 1:55:18 AM

Your Internet Connection is slow, Contact your ISP for paying the bill of 4MB Download Speed.
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July 3, 2014 3:04:33 PM

looter said:
I just got a new laptop, but I'm having issues with its wireless connectivity. I'm using a Realtek RTL8188EE 802.11bgn Wi-Fi Adapter.

Most of the time, my wireless connection is significantly slower than normal. Disabling and re-enabling the adapter usually fixes the problem temporarily, but eventually it ends up slowing down again.

Wired connection works fine. The problem can't be in my router because none of my other laptops are experiencing this problem, even if I position them right next to my new laptop. I tried updating my drivers, but that didn't work either. Does anyone have any ideas what the problem could be?


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July 10, 2014 9:30:57 AM

aija golden said:
looter said:
I just got a new laptop, but I'm having issues with its wireless connectivity. I'm using a Realtek RTL8188EE 802.11bgn Wi-Fi Adapter.

Most of the time, my wireless connection is significantly slower than normal. Disabling and re-enabling the adapter usually fixes the problem temporarily, but eventually it ends up slowing down again.

Wired connection works fine. The problem can't be in my router because none of my other laptops are experiencing this problem, even if I position them right next to my new laptop. I tried updating my drivers, but that didn't work either. Does anyone have any ideas what the problem could be?




I have the exact same issue with this damn Realtek RTL8188EE. The HO laptop is fully new but no way to fix this. have to get really close to the router to make it work. The only solution: Under purchase guarantee, I gave back the laptop and requested another one with no Realtech adapter
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July 30, 2014 10:59:37 PM

If you're running Windows 8.1, the problem is accessing DNS thru your ISP service - because of DHCP and accessing DNS via the default gateway address. Windows 8.1 is not very tolerant of DNS timeouts or slow DNS.

1. Open a Command prompt as administrator.
Enter: ipconfig /all
Look at your DNS server setting - it's probably the default gateway address

2. Enter: netsh winsock reset

(Wndows sockets configuration (Winsock) can get corrupted for various reasons such as installation of networking software, or malware infection, or even by security apps. When Winsock corrupts, you'll run into networking errors like "Page cannot be displayed” error messages.)

3. Go to Network Connections and Adapter settings
Double click on your wireless adapter.
Click Properties.

In the window for the Network Tab: scroll down until you find IPV4.
Click Properties
Click the radio button for "Use the following DNS server addresses"
Enter the Google DNS servers: Preferred is 8.8.8.8 and Alternate is 8.8.4.4
Click OK

In the window for the Network Tab: scroll down until you find IPV6.
Click Properties
Click the radio button for "Use the following DNS server addresses"
Enter the Google DNS servers: Preferred is 2001:4860:4860::8888 and Alternate is:2001:4860:4860::8844
Click OK

4. Reboot your PC or laptop (needed because of the winsock reset)



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September 15, 2014 2:12:43 PM

I have the same problem too. I have a HP Pavilion 17-e016dx laptop with the crappy Realtek RTL8188EE. I get faster speeds on my other devices and not my laptop because of the crappy Realtek RTL8188EE!!! Here my thread on hp forums http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Net...
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