HP 8740w -- Filling all 4 RAM-slots -- Unexpected Shutdowns?

thw333

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Aug 20, 2013
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I have an HP 8740w that currently has 4GB of RAM.

I would like to upgrade the RAM to a total of either 8GB or 16GB.

I could install the 8GB as 2 x 4GB, and have 2 slots left open. . Or I could do the 8GB as 4 x 2GB, and have four-fold symmetry, filling all 4 slots.

In a similar vein, I could install 16GB as 2 x 8GB, and have 2 slots left open. . Or I could do the 16GB as 4 x 4GB, and have four-fold symmetry, filling all four slots.

One might think that four-fold symmetry would be preferred. . However, in researching RAM configurations on the 8740w, I came across a forum thread at hp.com which states that filling all four slots causes unexpected shutdowns for some 8740w owners . . .

"8740w shuts off with four memory chips - HP Support Forum - 257720"
http://

[One post (dated 02-08-2012) on the above thread even states that . . . "I have 35 of the HP8740W's. My failure rate has been about 75%. I have one unit that is on it 4th motherboard. Some units have not failed but many have failed more than once." (He/she leaves unclear what percentage of the 35 laptops had four-slots-filled.)]

Within another possibly-related thread is a suggestion that instablility could be due to problems involving the operating system . . .

"Would you exchange a 8740w with a 8760w for free?"
http://forum.notebookreview.com/hp-business-class-notebooks/686197-would-you-exchange-8740w-8760w-free.html

My questions are...

- Has anyone here experienced any unexpected shutdowns or instabilities that seem to be related to filling all four memory slots?

- Does anyone here have any further information as regards possible causes or solutions?

- Is there any way to tell in advance whether I should avoid filling all four slots?

- To what extent does four-fold symmetry for four memory slots matter that much anyway?

Thanks for your counsel and/or replies.
 
Solution
No experience with this particular problem, but filling all four slots does not in the least increase performance (au contraire, it may decrease it depending on channels). So going for the 2x4gb option seems perfectly fine and safe.

Wouter Termont

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Aug 13, 2013
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No experience with this particular problem, but filling all four slots does not in the least increase performance (au contraire, it may decrease it depending on channels). So going for the 2x4gb option seems perfectly fine and safe.
 
Solution