Graphics cards and 2nd HDD not showing up for new build.

Hunter Ashpole

Honorable
Aug 10, 2013
13
0
10,510
I just bought and pieced this computer together and everything works fine on it save for a few things.

The graphics cards aren't being detected at all. I have tried connecting my monitor to the card itself, but all I get is a black screen. They aren't showing up in the device manager and when I try to install the drivers, it stops during the starting stages because the programs can't detect them.

I have two storage drives for my computer. The one that the OS runs from is a SSD and the second one that isn't showing up is a standard 1TB HDD. The HDD originally showed up when I was installing Windows as it was an option to install it to. Now it doesn't appear at all.

System specs:
CPU: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
RAM: 8GB
Video Card: PNY GeForce GTX 770 2GB Video Card (2x)
Motherboard: Gigabyte GA-Z87X-D3H ATX LGA1150 Motherboard
Power Supply: Corsair CX 750W 80 PLUS Bronze Certified ATX12V Power Supply
Storage: Samsung 840 Series 250GB 2.5" Solid State Disk
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
 
First, I'd check you BIOS settings. On your GPU, see if there's something that's overriding the GPU and going to the CPU's video. I'd also try to boot the system on the on-board video and completely remove any nVidia drivers. Then shut down the system, hook your monitor to the 770, and reboot and try again.

Also in the BIOS, see what type of drive settings you're using. AHCI, SATA, RAID?
 

ps3hacker12

Distinguished


Hes already checked BIOS and hes using AHCI. (some background info that i know :p )

also from a week or so ago:

seems the rest of his PC is working (hopefully)

His build reccommendation thread for background information:
http://www.tomshardware.co.uk/answers/id-1763200/build-high-end-time.html
 
Aug 10, 2013
18
0
10,510
I unhooked both cards, tried booting it up with the on board graphics and all I get is a black screen. Same thing happened with one. I disabled the integrated graphics via the BIOS to see if it would force it to use the cards, but nothing happened. Now nothing pops up on the screen at all. I now effectively have a $2000 door stopper.
 

Kennytran320

Honorable
Aug 20, 2013
21
0
10,520


Hey Hunter!

What's up? I'm completely new to the forum and thought I'd share my input to be of any help. Because you disabled integrated graphics, it is not going to work. Keep your graphics cards disconnected and reset your BIOS. This will reenable the integrated graphics. You can do so by opening up the tower and disconnect and reconnect the BIOS jumper. If you have a BIOS reset button, you can use that too. Then start up your PC to make sure your HDD and everything else is still in working order. Now power down and start with one graphics card at a time. Also make sure your PSU is connected to the card. Lol, I've seen people forget to do that. Connect your monitor to the card and power up. If it's working, proceed with installing drivers and setting up the second in SLI. Good Luck :)
 
Aug 10, 2013
18
0
10,510

I tried it using both, then one or the other and I get the same result.

I have no idea what a BIOS jumper is.
 
Aug 10, 2013
18
0
10,510
Okay, so I pulled out the battery, waiting a bit, put it back in and for some reason, it decided to work. As far as I know right now, after messing with it in the control panel, the cards are SLI'd. I wont know anything else about it until Skyrim or Battlefield 3 gets installed.

Thanks for your help guys. I was beginning to worry that I made a mistake buying this computer.
 

ps3hacker12

Distinguished
Haha nice, yeah sometimes just that can fix the issue, be sure to :

use prime95 to stability test your processor (if it can run for an hour or so with no issues your fine :) )
use memtest for testing your ram modules for errors.
use furmark to stress test your graphics cards (same here if you can run it for an hour or so without issues apart from noise :p then your fine :) )

these are just optional tests to finalise that your system is fully working, you don't have to do them if you don't want to :)

enjoy your build.
 

Kennytran320

Honorable
Aug 20, 2013
21
0
10,520


Pulling out the battery for awhile also resets your BIOS. For future references, you should google image BIOS jumper. Resetting it comes in handy quite often