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PC crashed while playing games. Can't Boot now.

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August 20, 2013 10:04:11 PM

Hi.

Yesterday, as I was playing my video games on my PC, the picture on the monitor suddenly gets distorted and the sound got fuzzy with static sounds then it automatically reboot. I ignored it and just played with my game again. After a few minutes, the picture in the monitor shuts down again. But this time, it didn't reboot. I forced shut down it and tried to open it again. But to no avail. After about 30 mins, I tried it again and it turned back on. I tried a system restore from some specific dates (about 15mins ago when my system last updated, and when that didn't work, about 5 days ago. But I played my game again and still with the shut downs). When I was on my desktop again, I quickly copied my dump files thinking that it was a BSOD and went to the Microsoft forums and posted my dump files there. But the people there told me that the dump files that I've copied was from last May. I looked at my dump files and no other file was created.

So now, I'm thinking that it's a hardware problem. Sometimes the PC boots and sometimes it doesn't. The last time it went on, I tried to chkdsk on safe mode. I thought it was fine then, but my PC hanged on 36% while on chkdsk. I tried to boot it again but nothing. I tried switching to the on board video card of my MB but nothing. The lights and fans are just turned on and the power saving mode is all I can see on my monitor. As I can see, no capacitor is blown.

So, sometimes my PC boots fine then sometimes it doesn't boot at all.

Motherboard: M4A88T-M/USB3
CPU: Phenom x4 955BE
Video Card: ATI Radeon 4600 Series
HDD: 1TB Hard drive
RAM: 4 GB G-Skill Ram
August 20, 2013 10:56:19 PM

Hi,
Try ruling out firstly a power supply issue - borrow one and test. Or, if under warranty, try RMA-ing it.
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August 20, 2013 11:01:54 PM

alexoiu said:
Hi,
Try ruling out firstly a power supply issue - borrow one and test. Or, if under warranty, try RMA-ing it.


I have no extra Power Supply but will try to get one. My PC is about 3 years old so no warranty there.

The fan and lights are on but it won't boot, so can that mean that my power supply can't supply enough power for my PC? But sometimes it will boot.
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August 20, 2013 11:08:32 PM

The next suspect, in my opinion, is the graphics card.
However, until getting a different power supply, try this:
Unplug the power cord and prss the PC power button for about 30 seconds. Leave single RAM stick installed, graphics card, single HDD, DVD drive, keyboard, mouse (disconnect all unnecessary USB or PCI devices) and start the PC.
See if booting.
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August 21, 2013 2:27:47 AM

alexoiu said:
The next suspect, in my opinion, is the graphics card.
However, until getting a different power supply, try this:
Unplug the power cord and prss the PC power button for about 30 seconds. Leave single RAM stick installed, graphics card, single HDD, DVD drive, keyboard, mouse (disconnect all unnecessary USB or PCI devices) and start the PC.
See if booting.


It didn't boot. How can it boot if there is no power?
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August 21, 2013 2:38:08 AM

"How can it boot if there is no power?"
Can you detail it? No leds, no fans spinning?

"The lights and fans are just turned on and the power saving mode is all I can see on my monitor"
From the first post, it seems there is power.
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August 21, 2013 5:36:58 AM

CPU overheat? Maybe your cooler dislodged from the CPU surface.
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August 21, 2013 6:13:21 AM

alexoiu said:
"How can it boot if there is no power?"
Can you detail it? No leds, no fans spinning?

"The lights and fans are just turned on and the power saving mode is all I can see on my monitor"
From the first post, it seems there is power.


I meant when you said that unplug the power cord and press the PC power button for 30 secs.
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August 21, 2013 6:18:31 AM

teddymines said:
CPU overheat? Maybe your cooler dislodged from the CPU surface.


I opened my case and tried to boot it again. It went okay. Then I chkdsk (I included the scan for and attempt of recovery of bad sectors). It went on for like an hour and I left it for about 1 hour more, just sitting in my desktop and nothing happen. No crash or anything. Haven't tried playing a game. I think I'll just watch a replay of my game first.
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August 21, 2013 6:29:24 AM

The power button trick was for draining the residual power in the components.
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August 21, 2013 6:55:11 AM

alexoiu said:
The power button trick was for draining the residual power in the components.


OMG I'm LOL here.

I thought while unplugged, the PC will start for a short period of time with some back up power. Haha.

As Ive said above, I managed to boot and run my PC for about 2 hours. I'll test it further if it will crash again.

Hopefully my Motherboard is still fine. I'm okay with a bad video card.
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August 21, 2013 7:06:53 AM

If happening again, I suggest finding though a power supply (you can try buying one from a store with 30 day return policy) and testing.
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August 21, 2013 7:12:06 AM

What are some signs that it's a bad or broken motherboard?
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August 21, 2013 8:54:26 AM

Btw, I have a thermaltake litepower 550 or 500 watts. If that could help.
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August 21, 2013 10:46:20 AM

For common users, only after ruling out all other components (graphics card, memory. HDD and... power supply).
500W should be enough but... you never know.
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August 22, 2013 7:24:59 AM

Oh okay. BTW, I removed the side cover of my case. Then tested it out earlier. I didn't play but I watched replays or live games (dota 2) for about 3 hours. No crash. Hopefully this will go on smoothly.

Maybe it just needed some air and had dust build up?
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August 22, 2013 8:27:40 AM

Also bear in mind that some dust is conductive.
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August 24, 2013 7:48:20 AM

So I've now played games and nothing went wrong so far with my case open. I just noticed that it became a little bit quieter than usual.

One more question, when my PC crashed, it didn't boot at all. Thinking that it was a GPU problem, I connected my cable to the built in GPU of my MB. But it still didn't boot. Why is that?
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!