- Aug 21, 2013
- 3
- 0
- 18,510
Any help in relation would be greatly appreciated.
okay so i got cold called by someone claiming to be from microsoft and to put a long story short they got into my system and I'm getting warning messages saying ' all files will be deleted' 'please renew your licence' 'youve been hit by a stuxnet virus' i googled it and didn't look to good so i decided i would just re install my windows 7 home premium OS.
I couldn't find my disk so i rang my uncle (techy kinda guy) and asked would he have a spare disk so i could move on from this , he said his IT guy would do it all for me free of charge , which was a relief after i was quoted 150euro atleast by several stores(including the store i purchased from) i have my product key its just no disk.
anyway while i was on the phone to the store (of which i purchased ) i explained my situation and asked would it be okay to use a different disk but MY product key(located on the bottom of my laptop as it came pre-installed) he said if it was done this way i would separately have to install my drives again??? and that my computer would automatically lock itself after a set time period
i really don't know what or who to believe at this stage and just want my laptop working(SAFELY) regardless of my files.
okay so i got cold called by someone claiming to be from microsoft and to put a long story short they got into my system and I'm getting warning messages saying ' all files will be deleted' 'please renew your licence' 'youve been hit by a stuxnet virus' i googled it and didn't look to good so i decided i would just re install my windows 7 home premium OS.
I couldn't find my disk so i rang my uncle (techy kinda guy) and asked would he have a spare disk so i could move on from this , he said his IT guy would do it all for me free of charge , which was a relief after i was quoted 150euro atleast by several stores(including the store i purchased from) i have my product key its just no disk.
anyway while i was on the phone to the store (of which i purchased ) i explained my situation and asked would it be okay to use a different disk but MY product key(located on the bottom of my laptop as it came pre-installed) he said if it was done this way i would separately have to install my drives again??? and that my computer would automatically lock itself after a set time period
i really don't know what or who to believe at this stage and just want my laptop working(SAFELY) regardless of my files.
.
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