Sign in with
Sign up | Sign in
Your question
Solved

Problem with Switchable Graphics on an HP Laptop.

Tags:
  • Graphics
  • HP Laptop
Last response: in Graphics & Displays
Share
August 21, 2013 8:24:56 AM

Hi guys, i recently re-installed windows and installed most of the drivers. Unfortunely i can't switch from the Intel HD Graphics to the AMD Radeon HD 6490M. I don't have the option on my desktop to switch them. I installed Catalyst Control Center/AMD Driver/Intel Driver. Im using Windows 7 Home Premium 64-Bit.

Computer model is HP DV6-608OEP.

More about : problem switchable graphics laptop

August 21, 2013 9:43:17 AM

Give me the product number of the notebook?
m
0
l
August 21, 2013 10:07:48 AM

JefferyD90 said:
Give me the product number of the notebook?


It's this one i suppose : LH774EA#AB9
m
0
l
Related resources

Best solution

August 21, 2013 11:20:52 AM

Okay, so these are the files you want to install:

Chipset: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
IMEI: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
Intel Graphic Drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
AMD Graphic Driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...

These are only the drivers required to get the switchable graphics working. All of these MUST be installed, and I suggest you install them in the order I posted them.
Share
August 21, 2013 11:22:21 AM

On a second note, if you didn't install all the drivers for the machine you are probably going to be missing a lot of other functionability. So please do it like your suppose to and install all the correct drivers.
m
0
l
August 21, 2013 11:36:37 AM

JefferyD90 said:
Okay, so these are the files you want to install:

Chipset: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
IMEI: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
Intel Graphic Drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
AMD Graphic Driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...

These are only the drivers required to get the switchable graphics working. All of these MUST be installed, and I suggest you install them in the order I posted them.


Thank you alot for having the time to post these. Ill try it now. If it works i mark it as a solution (:

m
0
l
August 21, 2013 11:48:45 AM

JefferyD90 said:
Okay, so these are the files you want to install:

Chipset: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
IMEI: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
Intel Graphic Drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
AMD Graphic Driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...

These are only the drivers required to get the switchable graphics working. All of these MUST be installed, and I suggest you install them in the order I posted them.


When installing the Intel Graphic Driver it says : "This computer does not meet the minimum requirements for installing this software."
m
0
l
August 21, 2013 12:11:32 PM

FuxY said:
JefferyD90 said:
Okay, so these are the files you want to install:

Chipset: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
IMEI: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
Intel Graphic Drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
AMD Graphic Driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...

These are only the drivers required to get the switchable graphics working. All of these MUST be installed, and I suggest you install them in the order I posted them.


When installing the Intel Graphic Driver it says : "This computer does not meet the minimum requirements for installing this software."


Then continue on to the AMD driver. You may have messed it up if you didn't install these drivers first. If it doesn't work do a clean install of Windows and do it right from the beginning! But it might still work.
m
0
l
August 21, 2013 12:58:13 PM

JefferyD90 said:
FuxY said:
JefferyD90 said:
Okay, so these are the files you want to install:

Chipset: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
IMEI: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
Intel Graphic Drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
AMD Graphic Driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...

These are only the drivers required to get the switchable graphics working. All of these MUST be installed, and I suggest you install them in the order I posted them.


When installing the Intel Graphic Driver it says : "This computer does not meet the minimum requirements for installing this software."


Then continue on to the AMD driver. You may have messed it up if you didn't install these drivers first. If it doesn't work do a clean install of Windows and do it right from the beginning! But it might still work.


What if i try to re-install the Intel Driver? I'm not sure if i can un-install the Intel driver since that's what my laptop is currently using. Is it safe to re-install the intel driver ? Does it activate the AMD one?

m
0
l
August 21, 2013 1:21:35 PM

To be honest I don't know the ramifications of that. You should have installed these drivers when you installed the OS. To tell you simply, about this specific issue, AMD Switchable graphics is ONLY available on a AMD Vision system. This is a system with a AMD CPU, AMD Northbridge Chipset, and a AMD Video Card. Your system is anything but that, with a Intel CPU and Intel Northbridge and a AMD Video Card. HP had to take the AMD generic driver and alter it so it will work on your system. Installing a generic driver (one from Microsoft, AMD, or any third party) simply will NOT have that capability.

With that explained a little, and to expand on the issue, HP made that notebook they understand it and know it better than anyone else. They developed these drivers around the hardware they provided. You need to install ALL of the drivers that HP has provided for you, so EVERYTHING (not just the video card) will work correctly and with all of its features. This is usually best done FIRST THING after you make it to you desktop, and before your computer ever even sniffs the internet. This will ensure that it works as needed.
m
0
l
February 18, 2014 2:19:39 AM

JefferyD90 said:
Okay, so these are the files you want to install:

Chipset: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
IMEI: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
Intel Graphic Drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...
AMD Graphic Driver: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadInde...

These are only the drivers required to get the switchable graphics working. All of these MUST be installed, and I suggest you install them in the order I posted them.


Well I had this problem recently and I found this thread
But do these downloads work for any HP laptop ?
Because I'm afraid of downloading them then things go wrong and go even worse...
My PC information :
HP ProBook 4540s Notebook PC
Product Number: B7A56EA
m
0
l
!