New GIGABYTE Radeon 7970 Display Crashes + Computer Freezes AFTER Exiting a Game
Tags:
- Faulty
- Computers
-
Gigabyte
- Games
- Artifact
-
Graphics
- Glitchy
- Displays
Last response: in Graphics & Displays
Tree Fiddy
August 21, 2013 10:16:36 AM
I recently bought a GIGABYTE 7970 and something weird has come up. So far I've only played a few games, one of which is Far Cry 3 Blood Dragon.
The games run fine, infact they run amazingly, until I leave the actual game.
When I exit the game, the desktop will last maximum 2 minutes before the screen starts bugging out ridiculously until the screen will either go black, white OR completely striped. The computer freezes along with it as I can't get Windows to shut down properly by single-pressing the power button, but I have to hard reboot the computer by holding the power button.
When I sometimes reboot, the Windows login screen looks like its been hit with a hammer; A lot of the screen is covered by black rectangles and bugged out pixels until the screen sometimes goes black, white or striped. Sometimes it even BSODs
After trying again, the screen looks fine. I can start up a game and play for a matter of hours. Upon exiting again, the screen bugs out, dies and I have to reboot again.
I've been trying to RMA but Newegg and GIGABYTE have been fucking me over repeatedly and my warranty is just about to finish.
What do you guys think, and if there is a solution can someone please help me. I'm desperate at this point
(UPDATE: I'm going to try RMAing with Gigabyte after calling them, hope it goes well. But I'd still like some input from you guys on this thread)
PS: Heat is not the factor because the hottest my card has ever gone under stress is 66C
System Specifications:
8GB DDR3 GSkill Ripjaws RAM
XFX 80+ Bronze 650W PSU (Non-Modular)
GIGABYTE 7970 3GB (Factory OCed to 1000/1375 mhz)
MSI Z77A-GD55 Motherboard
Intel Core i5 3570k 3.4GHz w/ stock cooler
NZXT Phantom Full ATX Tower Case (White)
The games run fine, infact they run amazingly, until I leave the actual game.
When I exit the game, the desktop will last maximum 2 minutes before the screen starts bugging out ridiculously until the screen will either go black, white OR completely striped. The computer freezes along with it as I can't get Windows to shut down properly by single-pressing the power button, but I have to hard reboot the computer by holding the power button.
When I sometimes reboot, the Windows login screen looks like its been hit with a hammer; A lot of the screen is covered by black rectangles and bugged out pixels until the screen sometimes goes black, white or striped. Sometimes it even BSODs
After trying again, the screen looks fine. I can start up a game and play for a matter of hours. Upon exiting again, the screen bugs out, dies and I have to reboot again.
I've been trying to RMA but Newegg and GIGABYTE have been fucking me over repeatedly and my warranty is just about to finish.
What do you guys think, and if there is a solution can someone please help me. I'm desperate at this point
(UPDATE: I'm going to try RMAing with Gigabyte after calling them, hope it goes well. But I'd still like some input from you guys on this thread)
PS: Heat is not the factor because the hottest my card has ever gone under stress is 66C
System Specifications:
8GB DDR3 GSkill Ripjaws RAM
XFX 80+ Bronze 650W PSU (Non-Modular)
GIGABYTE 7970 3GB (Factory OCed to 1000/1375 mhz)
MSI Z77A-GD55 Motherboard
Intel Core i5 3570k 3.4GHz w/ stock cooler
NZXT Phantom Full ATX Tower Case (White)
More about : gigabyte radeon 7970 display crashes computer freezes exiting game
Tree Fiddy
August 21, 2013 10:44:13 AM
Presler said:
How much free space do you have on your c/windows drive, have you installed chipset drivers? Have you uninstalled old video drivers and then clean install your new graphics card drivers?My hard drive is still fresh, almost completely empty. I've downloaded my chipset drivers from MSI already and I have tried doing clean installations of my GPU drivers. As I said, games work amazingly, but something else is killing it when it gets back to the desktop
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maxiim
August 21, 2013 10:47:03 AM
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Tree Fiddy
August 21, 2013 10:51:36 AM
maxiim
August 21, 2013 10:56:54 AM
Tree Fiddy said:
maxiim said:
Have you tested your RAM?I have not, how do I do that?
Prime95 has an option to test ram, but the best and most reliable I believe to be memtest.
Here is a simple guide I found on google http://www.overclockers.com/forums/showthread.php?t=409...
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Tree Fiddy
August 21, 2013 11:00:26 AM
maxiim said:
Tree Fiddy said:
maxiim said:
Have you tested your RAM?I have not, how do I do that?
Prime95 has an option to test ram, but the best and most reliable I believe to be memtest.
Here is a simple guide I found on google http://www.overclockers.com/forums/showthread.php?t=409...
Thanks! I will test and update the thread with the results. But for now, I am leaning towards the GPU being the culprit
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Tree Fiddy
August 21, 2013 12:15:54 PM
maxiim said:
Tree Fiddy said:
maxiim said:
Have you tested your RAM?I have not, how do I do that?
Prime95 has an option to test ram, but the best and most reliable I believe to be memtest.
Here is a simple guide I found on google http://www.overclockers.com/forums/showthread.php?t=409...
Finished testing. Pass with no errors
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Tree Fiddy
August 22, 2013 10:36:04 AM
Presler said:
No, your gpu seems to be working fine but is it the problem with just one heavy game or all the heavy games but not with light games/applications? And it doesn't matter if your hard drive is completely fresh or decades old. What matters is how much space did you allocate for your c or windows partition and how much of it is free after installing all the other applications. Atleast 2 times the total ram should be free on your c drive or windows drive.It either crashes after exiting ANY game, or just staying idle on the desktop for a few hours. All of my HDD is partitioned for Windows, and has over 800GB free for storage
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Tree Fiddy
August 22, 2013 10:37:10 AM
rounakr94
August 22, 2013 10:48:33 AM
Can it be a faulty GPU or a monitor problem are the questions that come to my mind. I suggest you RMA it and are you sure that your monitor is okay? Can you reformat windows and install like this update bios>format>drivers for monitor(if any)>chipset drivers>audio drivers>graphics driver(amd catalyst 13.8beta) and other necessary drivers like ethernet drivers etc. Then run a prime95 stress test and any gpu stress program one by one(cpu first) and see what happens and please post it here.
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Tree Fiddy
August 22, 2013 12:26:56 PM
rounakr94 said:
Can it be a faulty GPU or a monitor problem are the questions that come to my mind. I suggest you RMA it and are you sure that your monitor is okay? Can you reformat windows and install like this update bios>format>drivers for monitor(if any)>chipset drivers>audio drivers>graphics driver(amd catalyst 13.8beta) and other necessary drivers like ethernet drivers etc. Then run a prime95 stress test and any gpu stress program one by one(cpu first) and see what happens and please post it here. I've had people suggest it's a monitor problem, but I've tried my monitor and my HDTV and I've got the same problem. I have not tried using a different cable, I've been using HDMI. I'll go out and buy a DVI cable and see if there is any difference (Sounds stupid, but doesn't hurt to try.) If nothing changes, I will follow your steps of reformatting and updating drivers and BIOS and run Prime95. I will update you as soon as I get results.
Just a side note: I have tried several clean installs of 13.4 and 13.8 [BETA] Catalyst drivers with not much difference other than a weird artifact in Crysis 2 appears in 13.8.
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rounakr94
August 22, 2013 12:36:51 PM
Tree Fiddy
August 22, 2013 2:51:21 PM
Tree Fiddy
August 22, 2013 3:26:09 PM
I decided to try out Furmark, since I never actually did a stress test on this card. It went ok for 30 seconds an then the screen started freaking out and soon enough crashed in its usual manner. Max temp it reached was about 67C, but I stripped my case so it had maximum airflow, since this would have raised the tempurature like crazy.
So could this narrow it down to the GPU being faulty?
So could this narrow it down to the GPU being faulty?
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Tree Fiddy
August 24, 2013 6:22:13 AM
GIGABYTE sent me a bunch of things to try. One of which was doing a clean reinstall of the drivers, taking out the system from the case and removing one stick of RAM. Furmark ran fine throughout the test, but as soon the I exited furmark, surprise surprise, the screen artifacted and crashed as usual
And rebooting came up with flashing artifacts on screen.
And rebooting came up with flashing artifacts on screen.
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bowzef
August 24, 2013 8:09:19 AM
Tree Fiddy
August 24, 2013 9:57:41 AM
Gattana
August 24, 2013 1:59:19 PM
Tree Fiddy
August 24, 2013 2:57:48 PM
toyftw
August 24, 2013 3:04:27 PM
Tree Fiddy
August 24, 2013 3:33:41 PM
Tree Fiddy
September 17, 2013 10:06:08 AM
toyftw
September 17, 2013 12:20:41 PM
Gattana
October 13, 2013 7:58:03 AM
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