Another problem with headphones!!!!!! read please!

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Svensander

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i FINALLY got my HD 439's today, and thought now everything would be OK.
but F*** me, how i was WRONG.
i'm using the logitech LS21 speakers (2 speakers+subwoofer+remote with volume control and headphone jack) and when i plug them into the headphone jack on the remote, the sound is QUIET, with absolutely all volume turned to MAX, just the way it was with all previous headphones. even the headphone jack on the computer case is quiet - no difference.
i had an idea - what if i unplug the speaker jack from the subwoofer, and plugin the headphone jack instead?
the first thing i heard was LOUD STATIC, and i noticed that now i can control the headphone volume using the remote on the speakers - something i couldn't do before. yes - the volume is fine now - but the static... even with loud volumes, the static is so overpowering that it's impossible to listen to anything.
Please, someone tell me what to do... i am PISSED!!! for having to deal with this shit for 3 weeks now, all i want to do is listen to some music without any bulls*it ;(
 
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bgunner

bgunner

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Have you tried to uninstall the audio driver and reinstall the audio driver to see if this will help? are you using Onboard audio or a sound card?

Some more info on the system may help in the diagnosis of the issue. MB, Ram, CPU, PSU, HDD, Case, Optical drive, ect...
 
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Svensander

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yes, i've uninstalled and reinstalled the driver, didn't help.
i'm using Onboard audio (Realtek HD), don't have a sound card.

here are my specs:

CPU: Pentium dual-core @2,8 GHz
Ram: 4096 MB
PSU: have no idea where to find out what PSU i have... i might have to open the case.
HDD: same as above... sorry, i'm a computer noob.

 
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Svensander

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ok i did it.
well, the sound is a 'bit' louder now, and the sound quality is noticeably better, but still, the volume.....
it's still too quiet, with all volume on max!!! :(
 
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Svensander

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believe me, i've had this problem for many weeks now, so yes - all possible volume sliders there are, are on MAX. i usually listen to videos on Youtube - with the volume on max. it's frustrating that i have to listen to everything so quietly all the time...
i can't understand why the speaker remote jack and the computer case jack is so quiet, and why i have SO LOUD static in the subwoofer jack!!! -
 
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bgunner

bgunner

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The reason you get the static in the sub-woofer jack is because your head set can't handle the signal being put out. If it is happening on both the sets of jacks the problem would normally point to a bad headset but as you have just replaced that your next option is make sure the connections to the motherboard are tight. There is a wire set that runs from the front audio jacks to the motherboard. Make sure these connections are plugged in all the way.

If they are then your most likely out of luck. If re-installing the driver, making sure all connections are connected properly and all settings are set correctly then it is the audio chip itself. Your only option is a new motherboard or a sound card. The sound card would be the cheaper of the two options.

EDIT: one more thing to try. Right click on the speaker icon in the bottom right of the screen, select playback devices, select communications and set it to do nothing and give that a try.
 
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Svensander

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yes, i've already set the communications to do nothing, didn't work...
i'm definitely getting a sound card.
but anyway, can you explain why the sound coming from the speaker remote headphone jack is so quiet?

and btw, thanks for your help.
 
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Svensander

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hmm... so, would that mean that when i install a sound card, the signal from all the audio jacks would be stronger? like, would i get louder audio from both my speaker's headphone jack and my computer's jack? or would i have to use the jack on the sound card itself?

 
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bgunner

bgunner

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This is all hypothetical because the exact issue is still unknown. If you get a descent sound card you will be able to plug the front audio jack wires (that are inside the case) to the sound card. This will allow the front jacks to get the signal directly from the sound card essentially fixing that set of jacks. As for the jacks on the speakers, like I mentioned before, they act as a pass through. If the signal is stronger your volume will increase.
 
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