- Aug 6, 2013
- 12
- 0
- 10,520
Hey guys, I'm not sure if this is where my question belongs or not, let me know if there would be a more helpful place to post.
Yesterday the Dell 27" U2713HM 1440p monitor. I'd been beyond excited to get this thing, but I've had nothing but problems. I tried contacting Dell support... but, as you can imagine, that was a painful process and I got absolutely nowhere with them.
The display functions fine in 1080p, however when I switch it to 1440p the screen is distorted and there will be red and greed dots, like a light static, going all across the display. I have replaced the DVI-D cable that came with it with an older one, but had the same issue. It was mentioned to me by a friend that it could be I don't have a high enough quality DVI cable to support the resolution. Is this plausible? I have moved it to different ports on my video cards and have the same result. I am running a GTX 560ti 2GB x2 in SLI mode. I have the issue in SLI and when SLI is disabled, leading me to think it is either the monitor or the cable.
I'm really at a loss here, to spend the kind of money I did on this monitor it's crappy to not have it work as desired out of the box.
Any advice you guys can offer would be tremendously helpful.
Thanks!
Yesterday the Dell 27" U2713HM 1440p monitor. I'd been beyond excited to get this thing, but I've had nothing but problems. I tried contacting Dell support... but, as you can imagine, that was a painful process and I got absolutely nowhere with them.
The display functions fine in 1080p, however when I switch it to 1440p the screen is distorted and there will be red and greed dots, like a light static, going all across the display. I have replaced the DVI-D cable that came with it with an older one, but had the same issue. It was mentioned to me by a friend that it could be I don't have a high enough quality DVI cable to support the resolution. Is this plausible? I have moved it to different ports on my video cards and have the same result. I am running a GTX 560ti 2GB x2 in SLI mode. I have the issue in SLI and when SLI is disabled, leading me to think it is either the monitor or the cable.
I'm really at a loss here, to spend the kind of money I did on this monitor it's crappy to not have it work as desired out of the box.
Any advice you guys can offer would be tremendously helpful.
Thanks!
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