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My Steam Account has been hacked!

My Steam account was hacked last monday, my contact email was changed, and don't know who the hacker is. His username is
"kLIZZ =D" I have contacted Steam, and they haven't done anything yet? What do I do!? Almost £100 pounds of games on there!
26 answers Last reply
More about steam account hacked
  1. All we can do is show some sympathy for you and hope Steam support can sort it out quickly.
  2. Steam will sort it out. It's not their fault YOUR account got hacked. Did you even have Steam Guard enabled?
  3. knightmike said:
    Steam will sort it out. It's not their fault YOUR account got hacked. Did you even have Steam Guard enabled?


    No, but thanks for being helpful.
  4. Nothing else you can really do, except contact Steam support ASAP. Don't worry about your inventories, like in TF2 or something, as they usually give everything that the hacker has stolen back. Oh, and

    knightmike said:
    Steam will sort it out. It's not their fault YOUR account got hacked. Did you even have Steam Guard enabled?


    you're an asshole.
  5. Mothrakk said:

    knightmike said:
    Steam will sort it out. It's not their fault YOUR account got hacked. Did you even have Steam Guard enabled?

    you're an asshole.


    I may not be PC but I'm certainly not rude enough to call somebody names on a public forum. And while my methods are not PC, they are effective. Now he knows to turn on Steam Guard and practice safe internet.
  6. Thanks everyone, Steam has got my account back to me!
  7. dude can u tell me how did u get back your account..mine also just get hacked..please reply ASAP
  8. raziqrozaimi said:
    dude can u tell me how did u get back your account..mine also just get hacked..please reply ASAP


    reported it to steam :)
  9. What about the items ? mine got hacked and i check my invent it lost alr :(
  10. gobbol97 said:
    What about the items ? mine got hacked and i check my invent it lost alr :(



    Tell steam. Nothing happened to mine- thank GMan for that!
  11. Brindolf Bryn said:
    gobbol97 said:
    What about the items ? mine got hacked and i check my invent it lost alr :(



    Tell steam. Nothing happened to mine- thank GMan for that!


    - Even mine got hacked yesterday..!! Today morning i tried to login and said i need to verify my password. and then found that my mail id was changed!! :( and then checked my inventory and found most of my valueable items were lost :(
    more than 300$ worth!
    Yesterday eve i got a request from someone asking to add his friend so that i can trade with him. one who asked me to add was with steam ID - 'http://steamcommunity.com/profiles/76561198084066056'
  12. witchunt3r said:
    Brindolf Bryn said:
    gobbol97 said:
    What about the items ? mine got hacked and i check my invent it lost alr :(



    Tell steam. Nothing happened to mine- thank GMan for that!


    - Even mine got hacked yesterday..!! Today morning i tried to login and said i need to verify my password. and then found that my mail id was changed!! :( and then checked my inventory and found most of my valueable items were lost :(
    more than 300$ worth!
    Yesterday eve i got a request from someone asking to add his friend so that i can trade with him. one who asked me to add was with steam ID - 'http://steamcommunity.com/profiles/76561198084066056'


    This just happened to me. Im terrified.
  13. I was just hacked today... came home from work to play Skyrim and found my password to be changed and my email along with my in game name...he changed it to KingDiamond. WHat the hell is going on??
  14. i always hated steam
  15. I'd keep bugging steam until they help you
  16. You guys who got hacked: did you have steamguard? Not trying to be mean, but just wondering if the bad guys got through that.
  17. witchunt3r said:
    Brindolf Bryn said:
    gobbol97 said:
    What about the items ? mine got hacked and i check my invent it lost alr :(



    Tell steam. Nothing happened to mine- thank GMan for that!


    - Even mine got hacked yesterday..!! Today morning i tried to login and said i need to verify my password. and then found that my mail id was changed!! :( and then checked my inventory and found most of my valueable items were lost :(
    more than 300$ worth!
    Yesterday eve i got a request from someone asking to add his friend so that i can trade with him. one who asked me to add was with steam ID - 'http://steamcommunity.com/profiles/76561198084066056'



    even my account was hacked yesterday by the same way. the inventory is gone which i bought on dota 2 store and i cant login anymore.
    and yea my steamguard was enabled i was even logged into my account.
  18. Rishabh Mandotia said:
    witchunt3r said:
    Brindolf Bryn said:
    gobbol97 said:
    What about the items ? mine got hacked and i check my invent it lost alr :(



    Tell steam. Nothing happened to mine- thank GMan for that!


    - Even mine got hacked yesterday..!! Today morning i tried to login and said i need to verify my password. and then found that my mail id was changed!! :( and then checked my inventory and found most of my valueable items were lost :(
    more than 300$ worth!
    Yesterday eve i got a request from someone asking to add his friend so that i can trade with him. one who asked me to add was with steam ID - 'http://steamcommunity.com/profiles/76561198084066056'



    even my account was hacked yesterday by the same way. the inventory is gone which i bought on dota 2 store and i cant login anymore.
    and yea my steamguard was enabled i was even logged into my account.


    STEAM IS AWESOME!!!
    Guys,
    I raised ticket to steam support with all relevant details and they helped me..!! it took like 2 weeks..!! they reset the account to my default email id (in 2 days) and after 1 week they managed to restore all the items i lost!!

    PS: to keep in mine when i raised ticket i provided lots of valid information regarding the theft and my account details!!! Steam also said that they are storing my items since first time my account is getting hacked!!
    If anyone needs any help on raising a ticket pls mail me on witchunt3r@gmail.com

    Below was the message from steam
    "We will investigate this matter and take appropriate action.
    We have reversed the trades committed by the hijacker on your account as a one-time customer service gesture. We will not restore items that are hijacked a second time. Please follow the link below and take the prescribed steps to ensure the security of the account in the future."
  19. witchunt3r said:

    Below was the message from steam
    "We will investigate this matter and take appropriate action.
    We have reversed the trades committed by the hijacker on your account as a one-time customer service gesture. We will not restore items that are hijacked a second time. Please follow the link below and take the prescribed steps to ensure the security of the account in the future."


    While this is a nice gesture, it would make me feel much better if they said that they were looking for ways to make Steam more secure. Since this has happened to a number of people, they need to take accountability if there is a legitimate security hole. I kind of doubt these accounts were hacked by brute force (if they were, maybe they should auto-lock after 3 unsuccessful attempts).
  20. Removed because of my douche baggery :P
  21. teddymines said:
    witchunt3r said:

    Below was the message from steam
    "We will investigate this matter and take appropriate action.
    We have reversed the trades committed by the hijacker on your account as a one-time customer service gesture. We will not restore items that are hijacked a second time. Please follow the link below and take the prescribed steps to ensure the security of the account in the future."


    While this is a nice gesture, it would make me feel much better if they said that they were looking for ways to make Steam more secure. Since this has happened to a number of people, they need to take accountability if there is a legitimate security hole. I kind of doubt these accounts were hacked by brute force (if they were, maybe they should auto-lock after 3 unsuccessful attempts).


    :no: Actually, Steam do have! If we enable Steam Guard . They recommended the same for me as well.:sarcastic:

    https://support.steampowered.com/kb_article.php?ref=4020-ALZM-5519
  22. Pity you, by the way my account also was hacked this morning, that fellow traded all my valuable items for his two useless chests.
    Can i know, how you complain this case to steam?
  23. knightmike said:
    Steam will sort it out. It's not their fault YOUR account got hacked. Did you even have Steam Guard enabled?


    Hi,
    I want to inform that my Steam Account is hacked and all my Dota 2 Rare and Mythical items are stolen.I have complained to Steam many times but I Didn't get a positive response.One thing more I have enabled my Steam Guard .

    When I go to my inventry... and check the View Inventry History .. It shows that I have traded all good items with Ni'Va SeGa at 10:59 pm and he give me nothing.

    Thanks I hope Steam would consider our complains and also help tell us the solution of this problem.

    My email id is :
    alinnawatson007@yahoo.com
  24. Guys report to steam the situation and tell all your friends on your steam list that you also know in real life to view your steam profile and to click the more button @ the top right of your steam profile and click report violation -> one of the options is to report the profile as been hacked .

    Hope it helps
  25. Tips:
    1. Never ever trade steam accounts unless you trust the person you're trading with.
    2. Turn on steamguard.
    3. Ensure that your password is impossible to guess.
    4. Dont give your password to anyone you dont trust.
    5. Make sure that the email that your using is protected with a strong password.
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