Rishabh Mandotia :
witchunt3r :
Brindolf Bryn :
gobbol97 :
What about the items ? mine got hacked and i check my invent it lost alr
Tell steam. Nothing happened to mine- thank GMan for that!
- Even mine got hacked yesterday..!! Today morning i tried to login and said i need to verify my password. and then found that my mail id was changed!!
and then checked my inventory and found most of my valueable items were lost
more than 300$ worth!
Yesterday eve i got a request from someone asking to add his friend so that i can trade with him. one who asked me to add was with steam ID - 'http://steamcommunity.com/profiles/76561198084066056'
even my account was hacked yesterday by the same way. the inventory is gone which i bought on dota 2 store and i cant login anymore.
and yea my steamguard was enabled i was even logged into my account.
STEAM IS AWESOME!!!
Guys,
I raised ticket to steam support with all relevant details and they helped me..!! it took like 2 weeks..!! they reset the account to my default email id (in 2 days) and after 1 week they managed to restore all the items i lost!!
PS: to keep in mine when i raised ticket i provided lots of valid information regarding the theft and my account details!!! Steam also said that they are storing my items since first time my account is getting hacked!!
If anyone needs any help on raising a ticket pls mail me on witchunt3r@gmail.com
Below was the message from steam
"We will investigate this matter and take appropriate action.
We have reversed the trades committed by the hijacker on your account as a one-time customer service gesture. We will not restore items that are hijacked a second time. Please follow the link below and take the prescribed steps to ensure the security of the account in the future."