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Gtx 560 Ti Blue Screen of Death

Last response: in Graphics & Displays
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August 22, 2013 11:21:33 AM

Hi everyone. So a few months ago I got my very first BSOD in like 3-5 years. I just shrugged it off and kept doing my thing. But now it seems that it's back (with a vengeance). I'm getting BSOD's most often when playing Battlefield 3, like 20 minutes in and I get a sound loop for about 2 minutes, and then it automatically restarts. Never actually shows the blue screen, but after the restart it shows a little box with some diagnosis. I'll post it at the end along with my specs.

I also get BSOD's every now and then when I'm doing just some random stuff, like reading forums on Steam or watching Youtube videos. Ironically, today I got a BSOD just before doing a restart. It was about to restart, it was just shutting down all the programs, but before it managed to do that, I got a BSOD.

I've updated every driver I could find, checked my temperatures when playing BF3 (goes up to about 50 celsius, that's really low, right?), went to minimal graphics in Bf3 and still keeps happening. I just can't get over this. Why is this suddenly happening? I did some investigating myself and almost everyone is saying that it's an overheating issue, or I've got dust in my GPU (which i might as i haven't cleaned my pc in a looong time). But for christs sake, under load it only goes up to 50 celsius! That can't be it, right?

Maybe it's just generally falling apart, and I should just buy a new graphics card? I would really appreciate some assistance. Thank you.

What Windows tells me after restarting from a BSOD every single time:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1061

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004F6F038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Specs:

Motherboard: P5Q-E from ASUStek
PSU: Total output is 400W... i'm suspecting my PSU has started to fail me, but I'm gonna be the last person to jump to conclusions
Video Card: Nvidia GTX 560 Ti
CPU: Intel Core 2 Quad Q9400
OS: Windows 7 Ultimate 64-bit
RAM: 4 gb
Hard Drive: 465GB (215gb free)



Ask me if there's anything else you need information wise, I will keep up with this thread.
August 22, 2013 11:46:09 AM

use whocrashed or bluescreenview to get a better idea of whats causing it
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August 22, 2013 11:57:16 AM

te100 said:
use whocrashed or bluescreenview to get a better idea of whats causing it


WhoCrashed:
crash dump file: C:\Windows\Minidump\082213-18844-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4A63CC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8004FE88F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Well it's definitely not a thermal issue. I uninstalled every Nvidia driver and reinstalled the latest ones.
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August 22, 2013 12:47:35 PM

might need to run memtest. did you check the cpu temps. could be mobo or psu until you can test each one its hard to say.
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August 22, 2013 12:53:49 PM

I know you said you uninstalled the Nvidia driver but did you remove it completely? I know with my bsod with my ati card I had to use a cleaner to remove everything from the old drivers and reinstall and it fixed it.
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August 22, 2013 12:59:02 PM

te100 said:
I know you said you uninstalled the Nvidia driver but did you remove it completely? I know with my bsod with my ati card I had to use a cleaner to remove everything from the old drivers and reinstall and it fixed it.


I used control panel -> remove a program to do it. Can you tell me what cleaner you used so I can recheck if everything is completely uninstalled?

Also, I'll try doing memtest in some time.
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a c 171 Î Nvidia
August 22, 2013 1:04:12 PM

How many fans are on the cards HSF?
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August 22, 2013 1:22:55 PM

Uninstall graphics card driver completely and reinstall.
a. Click on start button.
b. In the search box type devmgmt.msc and then hit enter.
c. Select the graphics card device and right click on it
d. Now select properties.
e. In the properties window, under Driver tab, click on Uninstall button.
f. If you’re sure you want to delete the driver click OK.
Note: If you want the driver completely removed from the computer check “Delete the driver software for this device.”
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a c 171 Î Nvidia
August 22, 2013 1:27:37 PM

W7 can run two different graphic drivers, this may be a hardware issue.
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August 22, 2013 1:57:46 PM

Yup, all my old Nvidia drivers are uninstalled. My CPU temps are as normal as my GPU temps, and memtest86 detected no errors.

Mousemonkey said:
How many fans are on the cards HSF?


One fan.
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a c 171 Î Nvidia
August 22, 2013 2:16:11 PM

One of my 560Ti's overheated due to fan failure which is why I asked, keep an eye on the VRM's.
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August 22, 2013 2:18:26 PM

Mousemonkey said:
One of my 560Ti's overheated due to fan failure which is why I asked, keep an eye on the VRM's.


According to HWMonitor, my GPU doesn't exceed 50c when playing BF3. Could it be lying?
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a c 171 Î Nvidia
August 22, 2013 2:19:55 PM

Mothrakk said:
Mousemonkey said:
One of my 560Ti's overheated due to fan failure which is why I asked, keep an eye on the VRM's.


According to HWMonitor, my GPU doesn't exceed 50c when playing BF3. Could it be lying?


Yes and no, that is the GPU temp not the VRM temps.
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August 22, 2013 2:23:19 PM

Mousemonkey said:
Yes and no, that is the GPU temp not the VRM temps.


Seems that you can't really see the VRM temps using software. Uhh..

Anyway I'm gonna go to sleep for now. I'll probably clean out the dust in my GPU first thing in the morning.
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a c 171 Î Nvidia
August 22, 2013 2:51:40 PM

Make sure the fan is actually spinning freely and that the end of the card where the power plug is located is free of dust.
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August 23, 2013 1:45:34 AM

Mousemonkey said:
Make sure the fan is actually spinning freely and that the end of the card where the power plug is located is free of dust.


I'm back. Also sorry for being an idiot, I just looked and it has two fans, not one. Here it is:



Both fans are running nicely. I don't think it's a GPU thermal issue. Can it have anything to do with my PSU?
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a c 171 Î Nvidia
August 23, 2013 1:53:24 AM

If your PSU is failing that will cause issues and a good 600w is a worthy investment IMHO as it can last several builds if you get a good one. Keep an eye on the fan that cools the power plugs as that is not the one read by monitoring software and if it seizes up (as the one on my card did) then you could have a fire to deal with (as I did!).
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August 23, 2013 1:57:09 AM

Mousemonkey said:
If your PSU is failing that will cause issues and a good 600w is a worthy investment IMHO as it can last several builds if you get a good one. Keep an eye on the fan that cools the power plugs as that is not the one read by monitoring software and if it seizes up (as the one on my card did) then you could have a fire to deal with (as I did!).


Damn. I will keep my eye out, thanks. I'm gonna see if I can replace my PSU and test it then.
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