Front Panel USB 3.0 not working for USB 2.0 devices on MSI z87-g45 with Windows 8.

DinosaurSoldier

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Jun 29, 2013
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10,510
Hi all. I have a problem with my MSI z87-g45 mobo. The rear USB 3.0 ports are working fine for all devices, but the front ports on my case (corsair C70 Vengeance) are not working correctly for anything other than USB 3.0 devices.

Hardware profile:
Motherboard: MSI z87-g45
CPU: i7-4770k
OS: windows 8 pro 64-bit
case: corsair C70 vengeance


Behavior:
-any USB 2.0 external hdd will show up and be readable/writeable, but won't show up and be ejectable through the system tray. (USB 3.0 devices work just fine).
-webcams will be detected when plugged in the first time, but then windows says there's a problem with the device, and it won't be detected anymore.

Attempted fixes:
-downloaded and installed all mobo drivers through Live Update.
-flashed motherboard to current bios release (v. 1.3)
-uninstalled USB 3.0 host controller through device manager, and restarted computer.
-checked for new drivers through device manager.

I'm not sure what to do next, so I'd appreciate some advice. What stumps me is that the front USB 3.0 ports will communicate with USB 3.0 HDDs without a problem, and will partially work with USB 2.0 HDDs.

Thanks ahead of time for your advice!
 
Solution
Might contact MSI, they have problems like this all the time, have you checked for a BIOS update? This is one of the reasons I won't build on MSI

DinosaurSoldier

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Jun 29, 2013
14
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10,510


Thanks for the reply. Yeah, I flashed the BIOS to the most recent version (1.3). I just contacted MSI about it. Hopefully they'll have some sort of solution for me...
 

DinosaurSoldier

Honorable
Jun 29, 2013
14
0
10,510
It kind of solved itself. There was a bios update sometime in September. I probably won't buy MSI again because I think things like this should never be an issue up to a year after release, but it's not like I had to RMA the thing. I guess it's a wash.