Please help with headphone/mic problem.

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Cyber_Surfer007

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Aug 23, 2013
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Headphones not working, but mic is. I have a GE combination headphones and mic set that I use for online karaoke, but I'd like to listen to the songs through my headphones, not through my speakers. Just bought a new set with headphones and mic because I thought the other fairly new set was broken, and lo and behold, the new set doesn't work at all. No mic sound, no music through it. Please help. I have a newer Dell XP PC by the way.
 
Solution
Christiaan Lourens
Test some speakers on the pc (you just said you'd like to listen to music/ sound on headphones not speakers, but did not specify if you can actually hear sound through the speakers).

Make absolutely sure that your sound is not disabled in BIOS.

Did you set playback device to the headphones? (right click volume control and click playback devices test each device listed and right click the one that made sound from the headphones to default device)

I think your aux sound jax is broken, I had a similar problem (but make sure about this first). Unfortunately you will have to either A. Buy a Soundcard or B. Buy a new motherboard.


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Christiaan Lourens

Christiaan Lourens

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Aug 1, 2013
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Do you use the Aux port for audio? (light green) and pink for mic?
The same ones you used for the old headset & mic?
On your desktop right click on the volume control and select playback device is it plugged in, disabled, enabled?

What happens when you test it? If you have more than 1 audio device there test all of them and see if your new headphones (make sure they are plugged in correctly) make any sounds on any of them. If they do and they are just not selected at the moment right click that setting and click on set as default device and also set as default communications device.

If this didn't work try testing the new headset on another device like an iPod, another laptop, anything.

If they did work, reinstall or update your sound drives (If you are using on board sound just update your motherboard drivers)
 
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Cyber_Surfer007

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Aug 23, 2013
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Yes, everything is enabled. Heaphone set does work on my cellphone, just not on PC. However my older Cyberhome mic works on the PC, it's just very much static. The GE headset has a pink and green plugs, I had it working for a short while with just the pink plug plugged in, the mic. When I plugged both green and pink in, nothing. It's very strage indeed.
 
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Christiaan Lourens

Christiaan Lourens

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Aug 1, 2013
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Test some speakers on the pc (you just said you'd like to listen to music/ sound on headphones not speakers, but did not specify if you can actually hear sound through the speakers).

Make absolutely sure that your sound is not disabled in BIOS.

Did you set playback device to the headphones? (right click volume control and click playback devices test each device listed and right click the one that made sound from the headphones to default device)

I think your aux sound jax is broken, I had a similar problem (but make sure about this first). Unfortunately you will have to either A. Buy a Soundcard or B. Buy a new motherboard.


 
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Solution
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Cyber_Surfer007

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Aug 23, 2013
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Thank you so much for your answers! Christiaan I think you're right. I think that it's this "aux sound jax is broken", because I tried other new headsets and had the same problem. My speakers work just fine.
 
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