How to solve "Windows 8 critical process died" error message?

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BigLouis1971

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Aug 23, 2013
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Hi I was browsing the net with my Windows 8 computer and I accidentally pressed the power button in the keyboard. As everybody knows that shut down the computer. When I tried to turn it on again I got the error message stated in the title: "Windows 8 critical process died" and the computer restarted and it continues in a loop after that. I tried to repair it with the installation disc and also to refresh the system but I got an error at 95% completion of refreshing process and the automatic repair doesn't work so none of those solutions worked. I want to save some files I have and also the installed programs and settings which are considerable large and will have me busy for some hours if I must re-install everything. I was hoping that somebody more experienced here have a better solution than just a clean install. Thanks in advance.
 
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luckiest charm

luckiest charm

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Jun 1, 2013
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Some troubleshooting and further prevention methods -

- Use the backup if you have made it at any point in the past.
- Clean install must happen if you have no backup at all.
- At startup smash F8 key so rapidly that your keyboard begs you to stop. Then choose the best option for you (Last known good configuration).
- Grab windows 8 DVD and throw it out of the window like a cool frisbee and buy Windows 7 Home Premium or Professional Edition to prevent fatal issues in future.

-------

You probably deleted a very important system file which resulted in this issue.
 
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Gopi Chin

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Nov 29, 2013
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This is very easy to fix, all just need to remember is our windows 97 commands and it is very simple as that.

Every thing is sorted out once after getting in to "safe mode with command prompt"

But the problem is getting to the "safemode" in Win8

as it restarts it will pop a screen in a sequence you will find the advance option with which u can attain the "Safe mode with command prompt"

in the command prompt type: sfc /scannow and wait until it run 100% after which try restart your computer. It should work fine as it was earlier.
 
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Mujahi

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Feb 22, 2014
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I tried the same
It says:
There is a system repair pending which requires reboot to complete. Restart windows and run sfc again.
I restarted many times but doesn't work
 
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madonnagirl

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Jun 18, 2014
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Hey!
i also had experienced the same thing with my computer. I had to format my laptop and i lost all my files. Even after that the same error and got worser my computer wasn't opening at all it kept on going to a loop just like you mentioned. I waited for a few days and thought it might go back to normal but even after a week the same loop-di loop process took place. My suggestion is give it to the company for servicing.Calling them up is of no use, just ask them to come pick it up or go drop it off at there centre, because I feel that it is the best way to get the loop thing sorted out and protect the files on the pc.
CHEERS!
:)
 
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sethnl

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Dec 4, 2014
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Hi, I have the same issue, did you allready solve it?
 
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VieraP

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Dec 18, 2014
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Same problem here, tried everything. And now after two days of not telling me what the main problem is, it says there's an error on HDD... I'm hopeless :(
 
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Pyro3

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Dec 26, 2014
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The way I solve my problem was
1st when the comp ask u to fix the problem press cancel it will bring u to where u can choose weather to refresh your computer or reinstall
2nd part starts (now before u do this know that whatever u downloaded before maybe lost but the files like pictures and videos will still be in your computer) press refresh the the system it will take an hour or so after that the 3rd part comes in
3rd is the set up will look like when u 1st got ur computer setting it up go ahead and set it
When ur done setting it up when ur done check all ur files see what got deleted mostly it will be like Firefox chrome skype things like that but atleast ur computer looks brand new hope that helps
 
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booksbenji

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Oct 18, 2013
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Safe modes no workie, system restore no workie NOTHING WORKS, SYSTEM IMAGE WORKS NO SYSTEM IMAGE TO USE!!
 
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milxi

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Mar 29, 2015
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.....................................................................Hello mate...i was having this problem to 4 days after installing win 8.1 so i re-installed it and after i ddnt put a password on it immediately and 2 days after the re-installation it happened again but this time it asked me to restore windows and when i click it restored it and i was able to reach my desktop.......this is what i did
go to control panel->power settings om your right side select ''choose what power button does''-> then click on '' change settings that are currently unavailable" when you enter that menu choose the option of "dont require a password on wake up" or "dont require a password" depending on your manufacture..................
i havent had the blue screen of death in 3weeks prior that setting and not placing a password.
hope it works for you.
this is my email just in case............kemi-d1994@hotmail.co.uk......cheers
 
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diggisaur

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Apr 1, 2015
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I had this same problem. It happened when I upgraded from a spindle drive to a solid state drive. The BIOS was in the wrong SATA mode. It was set to a legacy IDE versus AHCI mode. switched it to AHCI mode in the BIOS (had to do some reg hacks in Windows 8.1) and then it had since worked like a charm. All the steps described here. https://supertekboy.com/2015/03/31/avoid-this-pitfall-when-upgrading-to-a-solid-state-drive/
 
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Junaid Rehman

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Apr 5, 2015
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i am also facing this problem but i solve it with a very easy way

insert windows 8 disk

on the install now page on the bottom you see written repair your computer click it go to restore and restore it done :D
 
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Danene

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Apr 11, 2015
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I tried that, but it still didn't help, I refreshed, and restored back to factory settings, but it still crashes, on a regular basis....and rather frequently....



 
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TheLorangatang

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Apr 7, 2014
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Hey.. its so simple....
Turn your computer off then back on again (manual restart), click interrupt normal setup and run diagnostic (most of the time there are no problems). Manually restart again and hit interrupt normal setup again but this time, choose the backup setting (cant remember what its called but its the only one with the word backup in it) and reboot. This time it should work, (it took me about an hour to figure this out by myself but clicking and trying everything) hopefully you can sort this problem out easily now!
;)
 
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jackburton77

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May 26, 2015
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The best solution would be for coders to get rid of this idotic programing that doesn't work. My laptop crashes when it needs to be cleaned, or the cpu conductive goop has dried out and needs to be replaced. The problem is OVERHEATING. I am chocked because while this has happened quite a few times over 6 years or so I've owned it, this is the first time it pulled this stupidity, I almost couldn't get it started again. Just kept restarting it until it allowed me to skip to windows. How this program thought it could automatically fix an overheating issue is just stupid.
Unless it stops all these video ads and running useless programs, that might help.
 
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zonja

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May 27, 2015
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I wonder why your post is not "the best sollution" as i feel like i'm so ready to break in two the win8 disk
 
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sneha_8708

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Jun 26, 2015
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reset your system !!
 
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LadySoseono

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Aug 19, 2015
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I got that Issue too, mine is Windows 10 Pro 32bit. Try to restart again, Remove all flash drive plugged in to your machine except Keyboard and Mouse. "if your mouse is in USB" then refresh then Insert Installation Disc or your Bootable Flash drive, and then Press F12 when it restarts, Press any key to continue to boot from USB or CD then Click "Repair your Computer" from there Just Click Refresh your PC and Boom! your PC will be back to Normal. I hope it will work for you too as it works smooth to me. sorry my English .
 
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Brian_14

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Oct 5, 2015
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Windows 8 is unstable. You need to boot from a USB. Get http://www.sysresccd.org/SystemRescueCd_Homepage Using another computer create the usb. Add to that usb Windows media creation tool. If you don't know if you are 32 bit or 64 bit use the 32. Get that here. http://www.microsoft.com/en-us/software-download/windows10 Boot pc go into set up. F2 or delete in most cases. Boot order. Select boot from USB. Save and reboot. Now you can get to command prompt, recover files and save them to the same USB or another partition if you have one. Once you have what you need. run the media creation tool. I do this all the time for my customers. This is free for another 10 months. So get on it.
 
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atrett392

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Dec 1, 2015
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I took my laptop back to currys just after purchasing it as I had the same problem.
they did a factory reset and reinstalled windows 10 it didn't seem to take long and I haven't had the problem since.
simple with no faffing with safe modes etc.

Hope this helps!
 
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Sandro samarasinghe

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Feb 2, 2016
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pitarares2009

Jun 18, 2018
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10
Hey buddy! Happened Same with acer® Aspire Series™ E1-532 which came out of the box with Microsoft® Windows 8™. Just drawing in Paint and when I accidentally tapped power button, boot loop. Blue Screen of death ending with CRITICAL_PROCESS_DIED. I took my Microsoft® Windows 8™ installation disk, I tap → Install now. I selected Upgrade: Install Windows and keep files, settings, and applications and then Drive 0 Unallocated Space. Then I let the PC do his job and then, it was freshly working and all my files were intact.

OR... Open the window, throw the Microsoft® Windows 8™ installation disc out of the window and buy Microsoft® Windows 7™ Ultimate, Enterprise or Professional Edition and tap → Install now, install Microsoft® Windows 7™ as Upgrade to keep your files intact.

Written from my acer® Aspire Series™ E1-532 with Microsoft® Windows 8™
 
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